
Insurance Quality Expert
1 week ago
Senior Quality Analyst sought to lead quality initiatives in the Insurance industry. This challenging role demands expertise in monitoring call quality, data analysis and process improvement.
Key Responsibilities:- Evaluate agent performance through call monitoring, provide constructive feedback and guidance
- Ensure adherence to quality parameters and regulatory requirements across the organization
- Develop and implement calibration sessions for team leaders and trainers
- Analyze data, prepare MIS / Quality reports, highlight trends and present findings to management
- Identify areas for improvement, develop action plans and track progress
- Support training needs based on quality observations and insights
- Maintain accurate documentation of quality initiatives and drive continuous improvement
- Bachelor's degree or equivalent
- Minimum 5-8 years of experience in Quality function with a strong background in Insurance/BFSI
- Strong knowledge of quality frameworks, auditing standards and compliance regulations
- Excellent analytical and communication skills
- Proficiency in MS Excel and reporting tools
- Flexibility to work rotational shifts including nights
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Insurance Expert
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Quality Assurance Tester
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Insurance Actuarial Consultant
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Expert Quality Assurance
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Insurance Domain Expert
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Spanish Quality Expert
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Expert Life Insurance Solutions Specialist
1 week ago
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Life Insurance Industry Expert
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Expert Quality Assurance Specialist
2 weeks ago
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Content Director for Insurance Domain
2 weeks ago
Jaipur, Rajasthan, India beBeeInsurance Full time ₹ 80,00,000 - ₹ 1,00,00,000About this RoleWe seek a skilled Content Strategist & Team Lead to oversee our content team in the insurance domain. This leader will manage workflow, ensure timely delivery of high-quality blogs, and maintain a high editorial standard.Key Responsibilities:Lead the content team, aligning with client expectations in the insurance space.Edit, proofread, and...