Retail Store Operations Manager
3 days ago
At JUSTDOGS®, we're seeking an exceptional Retail Store Operations Manager to join our team. This is a fantastic opportunity to lead a talented team and drive sales growth in one of our stores.
Responsibilities:- Sales & Customer Engagement:
- • Assist in achieving sales targets and driving revenue growth for the store.
- • Provide exceptional customer service and build strong relationships with customers.
- • Address and resolve customer queries and concerns effectively.
- • Promote in-store campaigns, offers, and events to enhance sales performance.
- Team Management:
- • Supervise and motivate store associates to achieve individual and team goals.
- • Provide on-the-job training and ensure team members adhere to store policies and guidelines.
- • Foster a positive work environment that aligns with the company's values and culture.
- Operations & Inventory:
- • Ensure proper stock management, including replenishment, stock rotation, and shrinkage control.
- • Assist in maintaining a visually appealing store layout and merchandising standards.
- • Oversee the maintenance and cleanliness of the store premises.
- • Handle cash management, billing accuracy, and daily reconciliations.
- Reporting & Analysis:
- • Monitor sales, inventory levels, and staff performance, and report insights to the Store Manager.
- • Identify trends and opportunities for improvement to optimize store performance.
- Bachelor's degree or equivalent experience in retail or a related field.
- 2+ years of experience in a retail sales environment, preferably in a leadership role.
- Strong interpersonal and communication skills.
- Ability to handle customer interactions with empathy and professionalism.
- Proficiency in POS systems and MS Office tools.
- A passion for pets and an understanding of pet products will be an advantage.
Estimated salary: $50,000 - $70,000 per year, depending on qualifications and experience. If you're a motivated and results-driven leader looking to make a difference in the pet industry, apply now
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