Retail Store Operations Manager

3 days ago


Delhi, Delhi, India JUSTDOGS® Full time
Job Description:

At JUSTDOGS®, we're seeking an exceptional Retail Store Operations Manager to join our team. This is a fantastic opportunity to lead a talented team and drive sales growth in one of our stores.

Responsibilities:
  • Sales & Customer Engagement:
  • • Assist in achieving sales targets and driving revenue growth for the store.
  •     • Provide exceptional customer service and build strong relationships with customers.
  •     • Address and resolve customer queries and concerns effectively.
  •     • Promote in-store campaigns, offers, and events to enhance sales performance.
  • Team Management:
  • • Supervise and motivate store associates to achieve individual and team goals.
  •     • Provide on-the-job training and ensure team members adhere to store policies and guidelines.
  •     • Foster a positive work environment that aligns with the company's values and culture.
  • Operations & Inventory:
  • • Ensure proper stock management, including replenishment, stock rotation, and shrinkage control.
  •     • Assist in maintaining a visually appealing store layout and merchandising standards.
  •     • Oversee the maintenance and cleanliness of the store premises.
  •     • Handle cash management, billing accuracy, and daily reconciliations.
  • Reporting & Analysis:
  • • Monitor sales, inventory levels, and staff performance, and report insights to the Store Manager.
  •     • Identify trends and opportunities for improvement to optimize store performance.
Requirements:
  • Bachelor's degree or equivalent experience in retail or a related field.
  • 2+ years of experience in a retail sales environment, preferably in a leadership role.
  • Strong interpersonal and communication skills.
  • Ability to handle customer interactions with empathy and professionalism.
  • Proficiency in POS systems and MS Office tools.
  • A passion for pets and an understanding of pet products will be an advantage.

Estimated salary: $50,000 - $70,000 per year, depending on qualifications and experience. If you're a motivated and results-driven leader looking to make a difference in the pet industry, apply now



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