Customer Service Representative Opportunity

4 hours ago


Madurai, Tamil Nadu, India beBeeCustomerService Full time ₹ 5,00,000 - ₹ 10,00,000

Customer Service Representative Opportunity

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We are seeking a Customer Service Representative to join our team. This is a challenging and rewarding role that requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.

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Job Summary:

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The primary function of this position is to provide customer service support via phone calls. The successful candidate will have excellent communication skills, be able to handle multiple tasks simultaneously, and possess a neutral accent.

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Key Responsibilities:

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- Respond to customer inquiries and resolve issues in a timely and professional manner.

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- Utilize sound judgment to make decisions within established procedures for each service request.

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- Manage and update customer interactions daily on an account-wise basis.

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- Achieve key and critical performance targets.

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Requirements:

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- Strong verbal and written communication skills.

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- Ability to resolve customer queries in the first point of contact.

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- Focus on delivering a positive customer experience.

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- Should be professional, courteous, friendly, and empathetic.

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Preferred Qualifications:

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- Graduation (any stream).

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- 12 - 24 months of International Voice (Inbound/Outbound) process experience preferably in patient handling, Provider/DME AR calling.

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Contact Information:

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Please submit your application by following the link provided. We look forward to hearing from you.

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