Global Project Lead

2 days ago

Varanasi, Uttar Pradesh, India beBeeProject Full time US$ 12,00,000 - US$ 20,00,000
Job Title:

Senior Project Manager

Job Description

This role is responsible for leading project teams in a projectized organizational structure. The successful candidate will be responsible for the execution of IT service projects, overseeing and managing project-based teams. This position combines leadership in project delivery management responsibilities, fostering a high-performance culture and ensuring teams are engaged, skilled, and aligned with project and organizational objectives.

The Senior Project Manager will lead and oversee the successful delivery of IT service projects, ensuring alignment with scope, timelines, and budgets. They will define project objectives, deliverables, and success criteria while managing project lifecycles. Additionally, they will track and report project progress using standardized dashboards and KPIs.

Other key responsibilities include ensuring that all projects meet contractual SLA obligations and internal performance standards. The Senior Project Manager will conduct root cause analyses for SLA breaches and implement mitigation strategies to avoid recurrence. They will also act as the primary liaison for customers on project-related issues, updates, and escalations.

Furthermore, the Senior Project Manager will monitor service delivery metrics and take corrective/preventive actions as needed. They will assign, manage, and oversee project-specific team resources, ensuring optimal utilization and alignment with project goals. Additionally, they will foster team engagement, collaboration, and motivation to maintain a high-performance culture.

The ideal candidate will have greater than 8 years of experience in Service delivery in EUC, Networking, and similar roles in IT Managed services. They should have proven experience in managing projectized environments, IT service delivery, and people management. Demonstrated success in leading and developing diverse teams is also essential.

The Senior Project Manager will possess expertise in project management frameworks (e.g., Agile, Waterfall) and proficiency in team management tools (e.g., ServiceNow, Jira, Microsoft Project). Strong leadership, conflict resolution, and decision-making abilities are also required. Exceptional communication and interpersonal skills are necessary for effective stakeholder management and resource optimization.

Required Skills and Qualifications
  • Bachelor's degree in IT, Project Management, or a related field.
  • Certifications: PMP, PRINCE2, ITIL, or Agile certifications are required.
  • Experience in managing projectized environments, IT service delivery, and people management.
Key Competencies

The Senior Project Manager must possess the following competencies:

  • Able to lead cross-functional and geographically dispersed teams.
  • Aware of service delivery lifecycles.
  • Effective communication and relationship-building with clients and teams.
  • Strategic allocation and management of resources to ensure efficiency.
  • Proactive identification and resolution of risks.
  • Focused on driving innovation and quality enhancements.
  • Customer focus and service excellence.
  • Attention to detail and process orientation.
  • Analytical & Reporting Skills.

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