Onboarding Compliance Specialist

5 days ago


Hyderabad, Telangana, India ADCI HYD 13 SEZ Full time

About this role

At ADCI HYD 13 SEZ, we're committed to helping new sellers succeed on the Amazon platform. As an Onboarding Specialist, you will play a critical role in ensuring a seamless onboarding experience for our growing base of sellers.

Key responsibilities

  • Nudge sellers to fast-track their onboarding procedure, notify them of required/missing documents, and provide white-glove support for their first shipment.
  • continuously monitor seller activity, nudge them in case they are dormant, and increase shipping frequency.
  • Manage and drive growth of sellers' business by providing ASIN-level recommendations and delivering key business opportunities.
  • Manage key improvement initiatives and projects, drive new product launches, and partner with business development and onboarding teams.
  • Work with sellers to improve operational aspects of their business, providing a great consumer experience, and track/report performance using appropriate metrics.

Qualifications

  • Bachelor's degree in Computer Science, Engineering, Operations Research, Math, or related discipline.
  • Excellent communication skills in written and oral English, ability to face external/internal partners in a professional manner.
  • Advanced computer literacy in Microsoft Office (especially MS Excel) applications.
  • Interest in e-Commerce/Online business, desire to work in a fast-paced environment, and passion for delivering great customer experience.
  • Attention to detail and high capability to work on different projects in parallel.

Preferred qualifications

  • Willingness to work in evening/night shifts.


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