Onboarding Compliance Specialist
5 days ago
About this role
At ADCI HYD 13 SEZ, we're committed to helping new sellers succeed on the Amazon platform. As an Onboarding Specialist, you will play a critical role in ensuring a seamless onboarding experience for our growing base of sellers.
Key responsibilities
- Nudge sellers to fast-track their onboarding procedure, notify them of required/missing documents, and provide white-glove support for their first shipment.
- continuously monitor seller activity, nudge them in case they are dormant, and increase shipping frequency.
- Manage and drive growth of sellers' business by providing ASIN-level recommendations and delivering key business opportunities.
- Manage key improvement initiatives and projects, drive new product launches, and partner with business development and onboarding teams.
- Work with sellers to improve operational aspects of their business, providing a great consumer experience, and track/report performance using appropriate metrics.
Qualifications
- Bachelor's degree in Computer Science, Engineering, Operations Research, Math, or related discipline.
- Excellent communication skills in written and oral English, ability to face external/internal partners in a professional manner.
- Advanced computer literacy in Microsoft Office (especially MS Excel) applications.
- Interest in e-Commerce/Online business, desire to work in a fast-paced environment, and passion for delivering great customer experience.
- Attention to detail and high capability to work on different projects in parallel.
Preferred qualifications
- Willingness to work in evening/night shifts.
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