AWS Cloud Support Technical Translation Specialist
3 weeks ago
We're seeking a skilled Technical Translation Specialist to join our AWS Cloud Support team in Bangalore, India. As a key member of our team, you will play a crucial role in creating an environment for non-native English customers to utilize AWS support content effectively.
Key Responsibilities:
- Translate public and internal documents from Japanese into English.
- Create Japanese subtitles for short videos.
- Perform live translation between English and Japanese during internal video conferences.
- Translate training materials for our support teams.
- Review the Japanese language quality of internal communications within our support ticket system.
- Deliver Japanese communication training to our support teams.
- Translate notifications and announcements sent to our Japanese customers.
- Promote our documents and videos on social media.
- Grade Japanese examination results of hiring candidates and employees.
- Lead an initiative to evaluate systems to assess the Japanese language skills of hiring candidates.
- Identify and implement improvements to operational procedures.
As a Technical Translation Specialist, you will have the opportunity to work with a diverse team of engineers and support professionals to deliver exceptional customer experiences. You will be responsible for creating and maintaining high-quality translations and localization processes, ensuring that our content is accessible and useful to our customers.
If you're passionate about language, culture, and technology, and you're looking for a challenging and rewarding role, we encourage you to apply. We value diverse experiences and welcome candidates from all backgrounds.
At AWS, we're committed to creating a culture of inclusion and empowerment. We believe that our employees are our greatest assets, and we're dedicated to providing opportunities for growth and development. Join us and become part of a team that's shaping the future of cloud computing.
We're an equal opportunities employer and welcome applications from candidates of all nationalities, cultures, and backgrounds. If you're interested in this exciting opportunity, please submit your application today.
Note: We're open to hiring candidates to work out of our Bangalore, India location.
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