Voice Process Specialist

2 days ago

Bengaluru, Karnataka, India beBeeCustomer Full time

Job Title: Voice Process Executive

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  • Our team is looking for an Analyst and Customer Support Representative to join our crew. As a key member of our operations, you will be responsible for handling customer inquiries, resolving issues, and providing technical support.
  • You will be the primary point of contact for customers, responding to their concerns, and addressing any problems they may encounter with our product or services.
  • Additionally, you will work closely with our internal teams, such as sales, CDU, and operations, to ensure seamless service delivery.
  • Your role will also involve servicing existing customers, providing post-sales support, and helping them navigate the life cycle of our product.
  • To excel in this position, you must possess excellent communication skills, both written and verbal, and be proficient in English and Hindi.
  • A minimum of 6 months of calling experience is required, and you should be comfortable working in a fast-paced environment.
  • Self-transportation during the day and home pickup/drop-off services are available, with a self-transport allowance of INR 1000 per month.

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