BPO Leadership Position

22 hours ago

Thoothukudi, Tamil Nadu, India beBeeLeadership Full time ₹ 50,00,000 - ₹ 80,00,000

Job Title: Team Leader

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Serve as the primary point of contact for a group of team members, overseeing day-to-day activities and ensuring seamless collaboration.

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The ideal candidate will possess exceptional leadership skills, with a strong ability to motivate and coach team members towards achieving performance expectations.

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Main Responsibilities:

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  2. Schedule and organize regular team meetings to ensure open communication and address any concerns or issues promptly.">
  3. Monitor team member workloads and provide guidance on prioritization and time management to optimize productivity.">
  4. Analyze team performance metrics, identifying areas for improvement and implementing corrective actions as needed.">
  5. Maintain accurate records of team member performance, progress, and development needs.">
  6. Collaborate with other department heads to align team objectives with organizational goals and strategies.">
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Key Skills & Qualifications:

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  • Strong leadership and interpersonal skills, with the ability to build trust and foster a positive team environment.">
  • Excellent communication and coaching skills, with the ability to articulate clear expectations and provide constructive feedback.">
  • Ability to analyze complex data, identify trends, and make informed decisions to drive business outcomes.">
  • Familiarity with performance management software and tools, with the ability to utilize them effectively to track and monitor team performance.">
  • A strong understanding of industry best practices, with the ability to apply them to drive continuous improvement and excellence within the team.">
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We offer a competitive compensation package, including a salary range of up to 8PA, and a comprehensive benefits program that includes medical, dental, and vision coverage, as well as paid time off and holidays.

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This is an exciting opportunity for a motivated and results-driven individual to join our dynamic team and contribute to our success. If you are a passionate leader with a proven track record of achievement, we encourage you to apply.

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