
Career Growth Manager
10 hours ago
Career Growth Manager
About the Role:The ideal candidate will have a proven track record of success in managing major accounts and technical experience in cybersecurity.
Key Responsibilities:- Serve as the primary point of contact for technical questions or escalations, collaborating with support teams.
- Develop customer success plans outlining critical goals and key performance indicators, providing guidance to achieve objectives.
- Collaborate with account management teams to secure contract renewals.
- Identify opportunities for expanding usage across the customer's organization.
- Lead proof-of-concept initiatives for upsells and participate in pilot results presentations.
Requirements:
- Minimum 5 years of experience in customer success/project management.
- Proactive approach to problem-solving with ability to make independent decisions.
- Excellent communication and interpersonal skills.
- Ability to multitask and thrive in a fast-paced environment.
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