Customer Experience Professional

24 hours ago


Bengaluru, Karnataka, India beBeeCustomerExperience Full time ₹ 90,000 - ₹ 1,20,000
Customer Experience Professional

We are seeking a highly skilled Customer Experience Professional to ensure seamless program delivery, participant engagement, and overall satisfaction.

  • Confirm session details with Program Leads.
  • Track attendance and update calendar events.

Key Responsibilities:

  • Manage participant onboarding and welcome calls.
  • Coordinate community sessions and activities.

Requirements:

  • Strong communication and interpersonal skills.
  • Ability to work independently in a remote setup.

Why This Role?

  • Hands-on experience in customer success and program operations.
  • Potential for career growth and development.

Program Overview

This internship offers a unique opportunity to gain hands-on experience in customer success and program operations. As a Customer Experience Professional, you will be responsible for ensuring seamless program delivery, participant engagement, and overall satisfaction.

Responsibilities

As a Customer Experience Professional, your key responsibilities will include:

  • Managing session confirmations, calendar updates, and attendance tracking.
  • Coordinating community sessions and activities.
  • Supporting Saturday sessions and weekly engagement activities.

Qualifications

To be successful in this role, you will need to possess the following qualifications:

  • Strong communication and interpersonal skills.
  • Ability to work independently in a remote setup.

Benefits

This internship offers a range of benefits, including:

  • Hands-on experience in customer success and program operations.
  • Potential for career growth and development.


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