Mastering Dynamics 365 Solutions

7 hours ago

Mumbai, Maharashtra, India beBeeDynamics Full time ₹ 12,00,000 - ₹ 20,00,000
Technical Consultant/Developer

We are seeking an experienced Technical Consultant/Developer to join our team. As a key member of our development team, you will work closely with project managers and technical leads to deliver high-quality solutions.

Job Description:

The ideal candidate will have experience in developing, deploying, customizing, and integrating Dynamics 365 Customer Service. They should be proficient in designing, developing, and implementing business processes, plugins, and workflows. Additionally, they should have experience in designing and creating custom entities and relationships between those entities.

A strong hand-on experience in developing Dynamics Self-service Portals and Custom portal integrating multiple Dynamics instance for Case creation, Case status update, Add Comment, Upload Screenshots and knowledge Management integrating SharePoint is required.

The selected candidate will also have experience in software development using Microsoft .Net, C#, JSON, and jQuery. They should be familiar with Customer Service Hub, Unified Client Interface, Client API form context, and Model-driven apps.

Experience in developing automations using Power Automate and Power Apps is also necessary. Furthermore, the candidate should have experience in handling huge volumes of case and email records.

Strong problem-solving skills, ability to work under pressure, and excellent communication skills are essential for this role.

Required Skills and Qualifications:
  • Proficient in developing, deploying, customizing, and integrating Dynamics 365 Customer Service
  • Experience in designing, developing, and implementing business processes, plugins, and workflows
  • Strong hand-on experience in developing Dynamics Self-service Portals and Custom portal integrating multiple Dynamics instance
  • Experience in software development using Microsoft .Net, C#, JSON, and jQuery
  • Familiarity with Customer Service Hub, Unified Client Interface, Client API form context, and Model-driven apps
  • Experience in developing automations using Power Automate and Power Apps
Benefits:

This role offers the opportunity to work on challenging projects, collaborate with experienced professionals, and develop your skills in a dynamic environment.

Others:

Please note that we are looking for a highly motivated individual who is passionate about technology and customer service.

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