Commercial Vehicle Collections Specialist

5 days ago


Indore, Madhya Pradesh, India IDFC FIRST Bank Full time
Job Summary

The Commercial Vehicle Collections Specialist will be responsible for managing a team and coordinating operational recovery activities for an area credit portfolio in their assigned territory.

Key Responsibilities
  • Handle collections for specific products within the designated area.
  • Monitor and optimize collection efficiency and cost for the assigned area.
  • Track and control delinquency levels, focusing on non-starters and bucket-wise/DPD-wise metrics.
  • Review account allocations and collections targets by bucket to ensure alignment with agencies or the in-house team.
  • Maintain regular follow-ups with default customers through a dedicated team.
  • Ensure adherence to legal guidelines provided by the law in force among collection agencies and executives.
  • Enhance productivity by setting parameters for In-house/Aencies/collection executives and monitoring performance daily.
  • Evaluate 'Feet on Street' availability area-wise/bucket-wise/segment-wise.
  • Conduct thorough background and reference checks on agencies/DCTs before appointment and evaluate them continuously.
  • Collaborate with the legal team to initiate legal action on specified cases.
  • Nurture key client relationships to ensure timely collections.
Requirements

A minimum of 5-8 years of experience in collections is required. Graduate and above qualifications are also mandatory.

Estimated Salary: ₹1200000 – ₹2000000 per annum

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