Commercial Vehicle Collections Specialist
5 days ago
The Commercial Vehicle Collections Specialist will be responsible for managing a team and coordinating operational recovery activities for an area credit portfolio in their assigned territory.
Key Responsibilities- Handle collections for specific products within the designated area.
- Monitor and optimize collection efficiency and cost for the assigned area.
- Track and control delinquency levels, focusing on non-starters and bucket-wise/DPD-wise metrics.
- Review account allocations and collections targets by bucket to ensure alignment with agencies or the in-house team.
- Maintain regular follow-ups with default customers through a dedicated team.
- Ensure adherence to legal guidelines provided by the law in force among collection agencies and executives.
- Enhance productivity by setting parameters for In-house/Aencies/collection executives and monitoring performance daily.
- Evaluate 'Feet on Street' availability area-wise/bucket-wise/segment-wise.
- Conduct thorough background and reference checks on agencies/DCTs before appointment and evaluate them continuously.
- Collaborate with the legal team to initiate legal action on specified cases.
- Nurture key client relationships to ensure timely collections.
A minimum of 5-8 years of experience in collections is required. Graduate and above qualifications are also mandatory.
Estimated Salary: ₹1200000 – ₹2000000 per annum-
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