Exceptional Customer Experience Specialist

5 days ago


Ajmer, Rajasthan, India beBeeCustomerService Full time ₹ 5,00,000 - ₹ 8,00,000
Customer Service Representative Role

We're seeking a skilled Customer Service professional to fill this critical position at our organization.

Job Summary:

This customer-facing role requires an individual who can provide timely and accurate service delivery, respond promptly to queries from internal or external stakeholders, and maintain all documentation/tracking in the applications up-to-date. Key responsibilities include ensuring timely and accurate service delivery as per client standards, responding to queries from Internal or External stakeholders, taking ownership of reporting work in the process, and ensuring compliance to all reports.

Key Responsibilities:

  • Timely and Accurate Service Delivery
  • Prompt Response to Queries
  • Taking Ownership of Reporting Work
  • Compliance to All Reports
  • Inbound Calling/ International Voice Process (B2B or B2C)
  • Maintaining Documentation/Tracking
  • Call Audits and Onshore Connects

Ideal Candidate:

  • Fresher or 0-6 Months of Experience in Customer Service
  • Strong Verbal and Written Communication Skills
  • Any Graduate Expecting B.Tech and BSC

Requirements:

  • Proficient in Computer Applications Including Excel & Word

This is an exciting opportunity for someone passionate about delivering exceptional customer service and looking to grow their career with us.



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