Data-Driven Decision Maker

5 days ago

Vadodara, Gujarat, India beBeeBusiness Full time ₹ 15,00,000 - ₹ 25,00,000
Job Overview:

The primary objective of this role is to spearhead customer and business analytics initiatives, ensuring that data-driven insights inform strategic decisions and drive growth.

This position requires effective collaboration with cross-functional teams, leading a small team of analysts, and setting the vision for how insights contribute to loyalty and engagement across retail and digital channels.

Key Responsibilities:
  • Develop actionable business insights in areas such as promotion effectiveness, elasticity, and customer engagement.
  • Define and implement key performance indicators (KPIs) that measure customer lifecycle health, retention, and loyalty.
  • Manage and prioritize the analytics backlog, balancing quick wins with deep-dive strategic analyses.
  • Mentor and guide a team of analysts in methodology, prioritization, and problem-solving.
  • Pilot and explore artificial intelligence (AI) and machine learning (ML) tools to enhance customer segmentation, churn prediction, and self-serve analytics.
  • Collaborate with IT and data engineering teams to strengthen data infrastructure, governance, and quality standards.
  • Communicate complex insights effectively to leadership and cross-functional teams.
Requirements:
  • A minimum of 6 years of experience in business insights, analytics, or customer intelligence, preferably in B2C retail, lifestyle, or e-commerce.
  • A strong track record in building and operationalizing customer metrics (e.g., retention, repeat, churn, CLTV).

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