Sales Operations Business Analyst
3 weeks ago
MongoDB, a leading developer data platform, is seeking a talented Sales Operations Analyst to join its Partner Strategy and Planning team. As a key member of the sales operations family, you will play a vital role in ensuring the organization has access to high-quality information required to make data-driven decisions.
**Key Responsibilities**
• Partner commissions process management, resolving queries related to commissions
• Salesforce record management, ensuring partner data is accurately reflected in our system of record and resolving queries related to partner crediting
• Writing Advanced SQL queries to automate manual processes
• Answering ad-hoc reporting requests; setting up automated reporting/dashboards to mitigate ad-hoc requests
• Collaborating with internal customers across different time zones
**Requirements**
• 2-3 years of experience in SQL
• Prior experience working with Salesforce.com and familiarity with the Opportunity flow, Sales Process, Account structure, searching, editing records
• Excellent communication skills
• Understanding of customer experience, listening to customers' voice, and working backward to improve business process and operations
• Agility and flexibility in response to changing priorities
• Ability to both understand a business process from a workflow diagram and to conceptualize it as an automated solution
• Bachelor's degree or higher in Operations, Business, Project Management, Engineering
**About MongoDB**
MongoDB is one of the fastest-growing enterprise software companies in the world. We empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We have offices worldwide and over 175,000 developers joining MongoDB every month. Join us and be part of a dynamic team that is shaping the future of technology.
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