Sales Representative

3 weeks ago


Khopoli, Maharashtra, India Accor Full time

Job Description

Primary Responsibilities

  • Maintain complete knowledge of hotel features, services, and hours of operation.
  • Provide exceptional sales support to clients, including coordinating group arrangements and communicating needs to relevant departments.
  • Handle incoming phone calls and respond to client inquiries in a professional manner.
  • Prepare reports, maintain records, and file documents according to hotel sales administration processes.
  • Arrange site inspections for potential clients and promote hotel facilities and services to maximize sales revenue.
  • Be fully conversant with hotel fire and life safety procedures and attend all briefings, meetings, and trainings as assigned by management.

Main Complexity/Critical Issues in the Job

  • Define precise client requirements and ensure services offered meet their needs.
  • Provide after-sales service and address client complaints efficiently.

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