
Customer Experience Specialist
3 days ago
About Us:
Target Enterprise Services (TES) comprises several key and high-visibility areas that elevate and nurture Targets distinctive reputation.
We cultivate loyalty and satisfaction through exceptional service and support.
TES includes several contact centers focused on the quick and seamless resolution of a variety of issues.
From guest service professionals and product designers to vendor managers and financial and workforce management analysts, TES provides opportunities for growth and development.
As a Senior Specialist in Guest Services, you'll provide a branded experience with every contact by engaging the guest via the Guest Services platform to deepen the relationship and drive loyalty and sales.
You'll be empowered to make decisions and resolve guest concerns in a courteous, helpful manner by providing excellent guest service skills, strong work ethic, and integrity.
Our team members are responsible for identifying, evaluating, and communicating guest trends to leadership in a prompt manner. You'll need to adapt quickly to the changing needs of the business while displaying a positive attitude and professionalism in interactions both internally and externally.
Our department performance standards and goals related to performance and quality service will challenge you to excel and grow as a professional.
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