Loan IQ Support Engineer

1 day ago


Bengaluru, Karnataka, India MUFG Global Service Full time
Job Title: Loan IQ Support Engineer - Technical Specialist

We are seeking a highly skilled Loan IQ Support Engineer - Technical Specialist to join our team at MUFG Global Service.

Company Overview:

MUFG Global Service is a leading financial services company that provides innovative solutions to clients around the world. Our team is dedicated to delivering exceptional service and support to our customers, and we are looking for talented individuals to join us in achieving this goal.

Estimated Salary: $85,000 - $110,000 per annum

Job Description:

The Loan IQ Support Engineer - Technical Specialist will provide technical support and guidance to users and stakeholders regarding the Loan IQ platform. This includes troubleshooting complex system issues, documenting troubleshooting steps and maintenance procedures, and ensuring the smooth operation of the production and non-production environments.

Main Responsibilities:

  • Provide technical support and guidance to users and stakeholders regarding the Loan IQ platform
  • Troubleshoot complex system issues and resolve them within the SLA
  • Document troubleshooting steps and maintenance procedures for future reference and knowledge sharing
  • Ensure the smooth operation of the production and non-production environments
  • Work with the DevOps team to integrate Loan IQ with CI/CD processes

Required Skills and Qualifications:

  • At least 2+ years of experience with Loan IQ Platform
  • Good understanding of Finastra Loan IQ data model/tables
  • Strong knowledge of SQL
  • Familiarity with Windows operating systems
  • Able to work with Continuous Integration and Continuous Deployment tools

Benefits:

  • Ongoing training and development opportunities
  • A competitive salary and benefits package
  • A dynamic and supportive work environment

Personal Requirements:

  • Rubust interpersonal skills, with the ability to collaboratively interact with various levels of the organization
  • Motivated contributor with ability to take initiative, set priorities, work efficiently/accurately within an atmosphere of frequently changing priorities
  • Strong organizational skills and exceptional attention to detail


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