Implementation Engineer

4 weeks ago


Bengaluru, Karnataka, India Zeta Services Inc. Full time
About the Role

We are seeking a highly skilled and experienced Solution Engineer for our Conversational AI Product. The ideal candidate will design and implement Omni-channel AI chatbots using low-code/no-code orchestration platforms, ensuring a seamless, consistent experience across all digital touchpoints.

Key Responsibilities
  1. Design and Implement: Lead the design and development of Omni-channel (voice and chat) AI chatbots using low-code/no-code platforms such as Yellow, Kore, Rasa, etc.
  2. LLM Response Optimization: Develop and optimize prompts for various chatbot flows against OpenI and other opensource LLMs.
  3. Scripting: Writing small functions in Python/JS for function calling within conversational AI flows.
  4. Platform Mastery and Utilization: Become an expert in the features and capabilities of the chosen low-code/no-code orchestration platforms.
  5. Collaboration and Stakeholder Management: Work closely with banking domain experts to understand detailed banking processes, compliance requirements, and customer service protocols.
  6. Testing and Optimization: Conduct rigorous testing of chatbot conversations and workflows to identify and rectify any issues.
  7. Documentation and Training: Create comprehensive documentation on chatbot design, architecture, and operational procedures.
Requirements

We are looking for a candidate with:

  • Deep understanding of Bot/Conversational AI/Contact Center orchestration platforms.
  • Programming skills in any scripting language desirable.
  • Deep expertise and experience in prompt engineering and LLM Response optimization using relevant techniques.
  • Understanding of Retrieval Augmented Generation and creation of documentation for RAG.
  • Experience in creating data sets for LLM fine tuning.
  • Bachelor's degree in Computer Science, Engineering, or a related field.
  • Minimum of 2 years focused on building and maintaining Conversational AI flows.
  • Certification in bot development or related technologies preferred.


  • Bengaluru, Karnataka, India Microchip Technology Full time

    Job Title: Senior Engineer II-ImplementationWe are seeking an experienced Senior Engineer II-Implementation to join our Wireless Solutions Group (WSG) in Bangalore, India. As a key member of our team, you will be responsible for driving synthesis, static timing analysis, logical equivalence checks, and PPA comparison studies using an industry-leading ASIC...


  • Bengaluru, Karnataka, India Amadeus Full time

    Job TitleSenior Implementation EngineerJob DescriptionAs a Senior Implementation Engineer at Amadeus, you will play a key role in the successful delivery of large-scale IT projects. You will work closely with the Project Manager to lead technical implementation and ensure seamless integration with customer systems.Key ResponsibilitiesLead technical...


  • Bengaluru, Karnataka, India Amagi Full time

    Job Title: Senior Implementation EngineerJob Summary:Amagi, a global leader in cloud-managed services for the streaming TV and broadcast TV industry, is seeking a highly skilled Senior Implementation Engineer to join our team. As a key member of our Onboarding project management team, you will work closely with Tech Leads and external stakeholders to deliver...


  • Bengaluru, Karnataka, India Amagi Full time

    Job Title: Senior Implementation EngineerAbout the Role:Amagi is a global leader in cloud-managed services for the streaming TV and broadcast TV industry. As a Senior Implementation Engineer, you will play a crucial role in delivering and monetizing video streams and VOD assets based on pre-defined specifications. You will work closely with the Onboarding...


  • Bengaluru, Karnataka, India Amagi Full time

    Job Title: Senior Implementation EngineerJob Summary:Amagi is a global leader in cloud-managed services for the streaming TV and broadcast TV industry. As a Senior Implementation Engineer, you will play a crucial role in delivering and monetizing video streams and VOD assets based on pre-defined specifications. Your primary focus will be on configuring...


  • Bengaluru, Karnataka, India Zeta Services Inc. Full time

    About Zeta Services Inc.Zeta Services Inc. is a cutting-edge banking technology company that empowers banks and fintechs to launch innovative banking products for the future. Our flagship processing platform, Zeta Tachyon, is a modern, cloud-native, and fully API-enabled stack that brings together issuance, processing, lending, core banking, fraud & risk,...


  • Bengaluru, Karnataka, India ScaleneWorks Full time

    Job SummaryAs a Senior Implementation Engineer at ScaleneWorks, you will be responsible for analysing customer systems and service requirements to identify specific actions necessary to integrate products and services. You will establish and manage the product/solution integration schedule, determine and document adaptations to products and services, and...


  • Bengaluru, Karnataka, India Amagi Full time

    About the RoleAmagi is seeking a skilled Technical Engineer to collaborate with the Onboarding project management team and Tech Leads in delivering and monetizing video streams and VOD assets based on pre-defined specifications.Key ResponsibilitiesConfigure encoders, CDNs, and SSAI systems to ensure seamless video delivery.Develop and configure ad tags for...


  • Bengaluru, Karnataka, India Cyient Full time

    Job Summary:/p>We are seeking a highly skilled DFT Design and Implementation Engineer to join our team at Cyient. The ideal candidate will have hands-on experience in ASIC DFT design, implementation, and testing.Key Responsibilities:Design and implement DFT strategies for SoC/ASIC chipsDevelop and automate flows and scripts in Perl/Tcl to enhance DFT...


  • Bengaluru, Karnataka, India Amagi Full time

    Job Title: Senior Implementation EngineerJob Summary:Amagi is a global leader in cloud-managed services for the streaming TV and broadcast TV industry. As a Senior Implementation Engineer, you will play a key role in delivering and monetizing video streams and VOD assets based on pre-defined specifications. You will work closely with the Onboarding project...


  • Bengaluru, Karnataka, India Zeta Services Inc. Full time

    About the RoleWe are seeking a highly skilled and experienced leader for our Conversational AI Product. The ideal candidate will be at the forefront of designing and implementing Omni-channel AI bots using low-code/no-code orchestration platforms like Yellow, Kore, Rasa, etc.Key ResponsibilitiesDesign and Implementation: Lead the design and development of...


  • Bengaluru, Karnataka, India Adobe Full time

    About the Role:The Lead Analytics Implementation Engineer will be part of the Growth and Martech Engineering team at Adobe, responsible for implementing web analytics and experience cloud solutions for large-scale web platforms. This role requires a strong understanding of Adobe Experience Cloud products, Adobe Launch, and other tag management solutions.Key...


  • Bengaluru, Karnataka, India Cisco Full time

    Role Summary:Cisco is seeking a highly skilled ASIC Physical Design Engineer to join our team in Bangalore, India. As an ASIC Implementation Engineer, you will be responsible for driving design for test requirements and working with Front-end RTL teams, backend physical design teams to understand chip architecture.Key Responsibilities:Analyze current...


  • Bengaluru, Karnataka, India Q2 Full time

    About Q2At Q2, we're passionate about delivering innovative technology solutions that strengthen financial institutions and empower their customers. Our mission is to build strong, diverse communities by investing in the growth and development of our team members.Job SummaryWe're seeking a highly skilled Lead Implementation Engineer to join our team. As a...


  • Bengaluru, Karnataka, India Cisco Full time

    About the Role:Cisco is seeking a highly skilled Senior ASIC Implementation Engineer to join our development organization in Bangalore, India. As a key member of our team, you will be responsible for driving design-for-test requirements early in the design cycle and working closely with front-end RTL teams and backend physical design teams to understand chip...


  • Bengaluru, Karnataka, India Cadence Design Systems, Inc. Full time

    About the RoleCadence Design Systems, Inc. is a leader in electronic design automation. We are seeking a skilled Senior Digital Implementation Engineer to join our team.As a Senior Digital Implementation Engineer, you will partner closely with our top semiconductor customers to drive and build unique and innovative methodologies to implement cutting-edge...


  • Bengaluru, Karnataka, India Q2 Full time

    About Q2At Q2, we're passionate about building strong, diverse communities by strengthening their financial institutions. We deliver our mobile banking platform and technology solutions globally to over 22 million end users across 1,300 financial institutions and fintech clients.Job SummaryWe're seeking a skilled Senior Implementation Engineer to join our...


  • Bengaluru, Karnataka, India Q2 Full time

    About Q2At Q2, we're passionate about building strong, diverse communities by strengthening their financial institutions. We deliver our mobile banking platform and technology solutions globally to over 22 million end users across 1,300 financial institutions and fintech clients.Job SummaryWe're seeking a skilled Senior Implementation Engineer to join our...


  • Bengaluru, Karnataka, India Amagi Full time

    Job DescriptionAbout the Role:We are seeking an experienced Senior Implementation Engineer to join our team at Amagi. The ideal candidate will have extensive knowledge of stream deliveries to OTT platforms using HLS/DASH encoders, CDNs, and SSAI systems. Key Responsibilities:Configure encoders - Zixi/ZenMaster, SRT Gateway, Ateme, AWSMedialiveConfigure CDNs...


  • Bengaluru, Karnataka, India Cadence Design Systems, Inc. Full time

    At Cadence, we're seeking a seasoned Digital Implementation Engineer to drive cutting-edge designs and deliver exceptional results. As a key member of our India Field Organization for the Digital and Signoff Group, you'll partner closely with top semiconductor customers to develop innovative methodologies and drive business strategy.Drive RTL-to-GDSII...