
Hospitality Industry Executive
5 days ago
We are seeking an accomplished and resourceful leader to manage daily activities, ensure seamless coordination between departments, and maintain high standards of service delivery.
Job Responsibilities:- Strategic Leadership:
- Develop and execute business strategies aligned with the hotel's vision and brand standards.
- Establish and monitor key performance indicators (KPIs) to maintain operational efficiency.
- Financial Oversight:
- Prepare and manage annual operating budgets.
- Analyse financial reports and implement corrective measures to achieve revenue and cost targets.
- Guest Experience & Brand Management:
- Uphold and promote high standards of guest satisfaction, service excellence, and personalized experiences.
- Human Resource Management:
- Lead recruitment, induction, and training of hotel staff.
- Build a high-performance culture emphasizing teamwork, accountability, service, and continuous development.
- Essential Qualifications & Experience:
- Bachelor's Degree or Diploma in Hotel Management or Hospitality Administration.
- Minimum 8-10 years of progressive experience in the hospitality industry, with at least 3–4 years in a senior leadership role.
- Skills & Competencies:
- Strong leadership, organizational, and decision-making capabilities.
- Excellent communication, interpersonal, and negotiation skills.
- Commercially astute with sound understanding of budgeting, forecasting, and revenue management.
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