System Specialist

1 day ago

Jaipur, Rajasthan, India beBeeSecurity Full time ₹ 8,17,500 - ₹ 12,97,500

Job Title: Application Support Engineer

We are seeking a highly skilled and motivated System Specialist to join our team. In this role, you will be responsible for configuring, monitoring, and maintaining the Access Control and CCTV systems' software and all backend hardware.

Main Responsibilities:

  • Provide configuration support for Access Control and CCTV systems.
  • Diagnose and troubleshoot software and hardware issues pertaining to Access Control and CCTV systems and other related applications.
  • Provide remote support to internal clients on system configuration.
  • Identify and analyze system failures and provide support to on-site techs for break-fix.
  • Track system issues through to resolution within agreed time limits.
  • Escalate unresolved issues to appropriate teams.
  • Document technical knowledge in the form of notes and manuals at the dedicated knowledgebase.

Key Skills and Qualifications:

  • Engineering degree in Electronics/Computer Science or equivalent qualification.
  • Knowledge of Access Control and CCTV systems.
  • Experience in Installation and Maintenance of Access Control and CCTV Systems.
  • Experience in CCURE 9000 and CCURE GO software and all related hardware, including iStar controllers, and their integration.
  • Experience in enterprise CCTV systems like Intellicene (Cognyte/Verint), Symphia VMS, Genetec video solutions.
  • Experience in Windows Server Operating systems (e.g., Windows Server 2016, 2019).
  • Excellent problem-solving skills and analytical thinking.
  • Technical trouble-shooting and reverse engineering skills.
  • Excellent verbal and written communication skills.

Benefits of the Role:

This is an exciting opportunity to work with cutting-edge technology and collaborate with a talented team of professionals. You will have the chance to develop your skills and expertise, and contribute to the success of our organization.

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