
Digital Transformation Specialist
2 days ago
We are seeking a highly motivated Digital Transformation Assistant to support the implementation of our strategic agenda. As an entry-level role, this position is ideal for a curious and ambitious individual who is passionate about new technology, AI, automation, and digital content creation.
The successful candidate will have drive, creativity, and a willingness to research, test, and implement tools. A high level of English proficiency is essential for effective communication with stakeholders.
Key Responsibilities:
- Technology Exploration: Conduct research and recommend new technologies such as AI, RPA, BPA, agents, and digital tools for various departments.
- Implementation Support: Assist in the implementation and roll-out of new systems, including pilot testing, feedback, and user support.
- Digital Content Creation: Develop training materials, short videos, tutorials, and guides to support our Digital Training Academy.
- Solution Documentation: Document solutions and share knowledge to help staff adopt new tools with confidence.
- IT Support: Collaborate with IT to troubleshoot and provide support when required.
- License Management: Track and monitor licenses and costs for digital tools, flagging opportunities for efficiency.
- Digital Skills Development: Work with HR and the training team to identify critical digital skills and develop appropriate training resources.
- Project Contribution: Provide input into new technology-focused projects as part of our transformation journey.
Required Skills and Qualifications:
- A diploma/degree in IT, AI, Computer Science, Digital Media, or related field (Graduates with strong potential will be considered).
- Knowledge of automation platforms such as UiPath, Microsoft Power Automate, Zapier, or similar.
- Experience using AI tools and agents such as ChatGPT, copilots, Auto Gpt or equivalent.
- Digital content creation skills: ability to create training videos, tutorials, and engaging digital learning material using tools like Canva, Camtasia, Adobe, or AI-driven content platforms.
- Basic technical and process troubleshooting skills.
- Strong problem-solving ability, with resilience and a sense of urgency to find practical effective solutions.
- Curiosity and a willingness to experiment with new technologies, able to conduct basic analyses as regards what will add value within our organization.
- Quick learner.
- Good communication skills in English, able to explain technical ideas simply and clearly, as well as train users with excellent listening skills to discern user and business needs.
- Sound administrative skills, able to track exploration, learning, roll-outs, and licenses with a good memory of what has been explored, communicated, and decided on.
- Self-driven, ambitious, and able to work independently.
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