
Voice Process Executive
3 days ago
We are seeking a skilled customer support executive to join our dynamic voice process team.
About the RoleThis is an excellent opportunity for a motivated individual with strong English skills to work closely with our sales team in lead allocation, ensuring accuracy and quality before handing off to counselors.
- Update CRM and make daily outbound calls using provided leads
- Verify and screen prospective customer data
- Capture additional information and assess customer interest in our products
The ideal candidate will be responsible for:
- Managing and updating customer relationships through regular communication
- Identifying and resolving customer inquiries in a timely manner
- Collaborating with the sales team to achieve sales targets and improve customer satisfaction
To be successful in this role, you will need:
- A degree from any recognized institution
- Strong spoken English communication skills
- Comfortable working with US shift timings
- High energy levels and a desire for rapid growth
Our company offers a supportive team environment, opportunities for growth, and a chance to work with a leading brand on a global platform. We prioritize open communication, collaborative leadership, and recognition programs to foster a positive work culture.
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