
Business Growth Manager
1 day ago
We are seeking a highly motivated and experienced Channel Expansion Manager to drive business growth in the region.
The ideal candidate will have a strong background in business management, with experience in sales and customer service. They should be able to lead a team of professionals to achieve high levels of productivity and customer satisfaction.
- Drive channel expansion in the region by identifying new opportunities for growth and developing strategies to capitalize on them.
- Optimize operational efficiency across all retail outlets within a catchment area, ensuring world-class customer experience and maintaining high standards of hygiene and governance.
- Develop and implement effective performance management systems to monitor and evaluate team members' performance, providing regular feedback and coaching to ensure continuous improvement.
- Foster strong relationships with stakeholders and team members to promote collaboration, mutual understanding, and open communication.
- Ensure timely resolution of customer complaints and maintain a high level of customer satisfaction through proactive issue resolution and effective communication.
Skill Set:
- Market familiarity: knowledge of local markets and customer needs.
- Distribution management skills: ability to plan, execute, and control distribution processes.
- Leadership skills: leadership, motivation, and development of teams.
- Communication skills: written and verbal communication, negotiation, and conflict resolution.
- Influencing and negotiation skills: persuasion, presentation, and agreement-building.
- Problem-solving skills: analysis, decision-making, and implementation.
- Process orientation: identification, design, and implementation of efficient business processes.
Our organization is committed to providing a supportive and inclusive work environment that fosters growth and development. The successful candidate will have the opportunity to work with a dynamic team and contribute to the success of our organization.
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