Strategic Operations Excellence Lead

20 hours ago

Mumbai, Maharashtra, India beBeeOperations Full time ₹ 15,00,000 - ₹ 25,00,000
Operations Excellence Manager

We are seeking an experienced Operations Excellence Manager to lead our team in driving process improvement and efficiency across all operations. This pivotal role is responsible for ensuring seamless coordination between departments to facilitate timely processing and dispatch of inventory to valued customers.

Key Responsibilities:
  • Analyze existing operational processes comprehensively and identify areas for improvement to enhance efficiency, reduce costs, and improve quality.
  • Develop and implement robust Standard Operating Procedures (SOPs) to ensure consistency and scalability across all operations.
  • Champion Lean, Six Sigma, or similar methodologies to foster a strong culture of continuous improvement throughout the organization.
Facility Setup and Expansion:
  • Lead the planning and execution of new facility setup projects, ensuring timely completion and strict adherence to budget.
  • Collaborate effectively with cross-functional teams to design optimal operational workflows and layouts for maximum efficiency across both owned and 3rd party service centers.
  • Oversee capacity expansion projects to meet evolving business demands and dynamic customer requirements.
Technology Implementation and Automation:
  • Evaluate, select, and implement advanced technology solutions to streamline operations, including ERP systems, automation tools, and sophisticated data analytics platforms.
  • Drive the adoption of Industry 4.0 practices, such as IoT (Internet of Things), predictive maintenance, and AI-driven insights, to future-proof operations.
  • Work closely with IT/Product teams and external vendors to ensure smooth integration of new technologies into existing workflows.
Process Improvement:
  • Identify inefficiencies or bottlenecks specifically in the order management process and recommend targeted improvements.
  • Collaborate with cross-functional teams to implement process enhancements for demonstrably better operational efficiency.
Long-Term Capacity Planning and Stability:
  • Develop and execute a comprehensive 5-year operational roadmap that is meticulously aligned with the organization's strategic goals.
  • Conduct in-depth capacity planning analyses to ensure the business can effectively meet future demand.
  • Identify and implement automation opportunities to significantly reduce manual processes and increase throughput.
Stakeholder Engagement and Change Management:
  • Collaborate extensively with leadership, operations, and engineering teams to align improvement initiatives with overarching organizational goals.
  • Drive robust change management efforts to ensure smooth transitions during significant process changes or technology implementation.
  • Communicate project progress and results clearly to all stakeholders through regular updates and comprehensive reports.

Requirements:

  • Minimum 5-7 years of proven experience in operational excellence, process improvement, or preferably in a B2C/B2B Operations environment.
  • Strong inclination to learn about the B2B online space and flat steel products, including their application in various industries and consumption segments.
  • Advanced skills in MS Excel and other reporting tools.
  • Proven track record in leading large-scale projects, such as facility setups or technology rollouts.
  • Strong communication and interpersonal skills to facilitate effective team collaboration.
  • Minimum Bachelor's degree in Production or Mechanical Engineering, or a related field is preferred. A Master's degree in logistics or operations management is a significant plus.

Desirable Skills:

  • Process Excellence
  • Process Improvement
  • Dispatch & Logistics Management
  • Inventory Management
  • Continuous Improvement Methodologies (Lean, Six Sigma)
  • Technology Implementation
  • Capacity Planning
  • Change Management

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