ID Management Specialist

4 days ago

Kannur, Kerala, India beBeeIdentity Full time ₹ 15,00,000 - ₹ 20,00,000

About this Role:

We are looking for an experienced professional to support our IBM ISIM/TDI systems. The ideal candidate will have hands-on experience in IBM ISIM/TDI support, troubleshooting, and integration.

  • Job Title: IAM Support Engineer
  • Location: AII Persistent Locations
  • Experience: 3 to 8 Years
  • Employment Type: Full Time

What You'll Do:

  • Support the lifecycle of identity management systems,
  • Ensure system functionality, resolve technical issues,
  • Support various IBM security tools.

Key Expertise Required:

  • Provide operational support for IBM ISIM (IBM Security Identity Manager) and IBM TDI (IBM Tivoli Directory Integrator) systems.
  • Troubleshoot, analyze, and resolve issues related to ISIM/TDI environments, both in production and non-production setups.
  • Manage identity lifecycle operations, including provisioning, de-provisioning, access control, and identity governance.
  • Conduct regular health checks and monitoring of ISIM/TDI systems to ensure optimal performance and availability.
  • Support integration with various systems and applications, ensuring secure and efficient flow of identity and access data.
  • Assist with upgrades, patches, and deployments to ensure systems are up to date.
  • Collaborate with development and security teams to identify and implement improvements to the ISIM/TDI systems.
  • Collaborate with customers to understand their business requirements and recommend identity management solutions.
  • Document solutions, issues, and workarounds to build a knowledge base for the team and customers.
  • Support and troubleshoot user authentication issues, Single Sign-On (SSO), and integration with LDAP/Active Directory.
  • Provide timely and efficient issue resolution in accordance with service level agreements (SLAs).
  • The following skills and qualifications are essential for this role:
  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • 5-6 years of experience working with IBM ISIM (IBM Security Identity Manager) and IBM TDI (IBM Tivoli Directory Integrator).
  • Hands-on experience in configuring, troubleshooting, and maintaining IBM ISIM and TDI environments.
  • Strong understanding of identity management concepts, including user provisioning, role-based access control (RBAC), SSO, and governance.
  • Experience with LDAP, Active Directory, and other directory services.
  • Knowledge of web services (SOAP, REST) and experience with integration protocols.
  • Familiarity with security best practices and tools in identity management.
  • Strong problem-solving, debugging, and troubleshooting skills.
  • Excellent communication skills, both written and verbal.
  • Ability to work independently and as part of a team.
  • Experience with ServiceNow is a plus.
  • Strong analytical skills and attention to detail.
  • Good communication skills
  • This position requires working in EST time zone initially but may transition to a 24/7 shift after some time.

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