IT Service Management Specialist

7 days ago


Kannur, Kerala, India beBeeServiceManagement Full time ₹ 1,50,00,000 - ₹ 2,00,00,000
Job Title: IT Service Management Specialist

We are seeking a skilled IT service management specialist to design, develop and implement custom applications, workflows and integrations to support business process automation and enhancement in ITSM, ITOM and ITAM application scope.

Key Responsibilities:

  • Developing, configuring and customizing the ServiceNow platform to fit business requirements in ITSM, ITAM and ITOM.
  • Writing clean, efficient and maintainable code to support implementation.
  • Expertise in ServiceNow Discovery, MID Server and CMDB, ensuring accuracy, health and integration with discovery tools.
  • Supporting integrations between ServiceNow and third-party systems, ensuring seamless data flow and process automation.
  • Providing technical expertise in incident, problem, change, request, asset and operations management within the ServiceNow ecosystem.
  • Monitoring platform performance, troubleshooting issues and recommending improvements for scalability and efficiency.
  • Documenting technical solutions, configurations and standard operating procedures.
  • Staying current with ServiceNow releases, features and best practices to drive continuous improvement.

Qualifications:

  • ServiceNow Certified System Administrator (CSA) required.
  • Minimum one CIS in any of scope i.e. ITSM, ITOM or ITAM.
  • 3–6+ years of hands-on experience implementing and supporting ServiceNow modules.
  • Strong knowledge of CMDB, Discovery, Service Mapping and integrations.
  • Experience with scripting (JavaScript, Glide API) and workflow automation within ServiceNow.
  • Excellent problem-solving, analytical and communication skills.
  • Ability to work independently and collaboratively with cross-functional teams.


  • Kannur, Kerala, India beBeeclient Remote Work Freelance Full time ₹ 8,00,000 - ₹ 12,00,000

    Job Title: Client Services Specialist\You will play a pivotal role in the Client Service Operations team, ensuring the seamless execution and management of ongoing projects.\Supporting Account Managers and effectively communicating with clients will be essential to our success. Proficiency in both Japanese and English is required to handle client...


  • Kannur, Kerala, India beBeeIntegration Full time ₹ 10,00,000 - ₹ 12,50,000

    Dynatrace Integration SpecialistJob Summary:This role involves the configuration and integration of Dynatrace with other IT service management tools. It also entails setting up alarming for Dynatrace and Splunk, ensuring timely alerts and notifications.The ideal candidate will possess a strong technical foundation, excellent communication skills, and a...


  • Kannur, Kerala, India beBeeClientSupport Full time ₹ 4,00,000 - ₹ 6,00,000

    Enhance Your Professional Skill Set with a Client Support RoleAbout the JobWe are seeking an experienced and skilled client support specialist to join our dynamic team.This role offers an excellent opportunity to develop your professional skills in a collaborative environment, working closely with colleagues to deliver outstanding client service.The ideal...


  • Kannur, Kerala, India beBeeSupport Full time ₹ 7,00,000 - ₹ 10,00,000

    Customer Support Specialist">At our organization, we are seeking a highly skilled and proactive Customer Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service via various channels, ensuring timely resolutions to customer inquiries, and contributing to the overall success...


  • Kannur, Kerala, India beBeeTaxation Full time ₹ 10,92,000 - ₹ 16,20,000

    US Taxation- Financial Services ProfessionalAbout the Role:We are seeking a seasoned tax professional to join our team as a US taxation specialist in financial services. In this role, you will be responsible for conducting in-depth reviews of complex financial services client tax returns, focusing on hedge funds, private equity, and fund of funds.You will...


  • Kannur, Kerala, India beBeeMortgage Full time ₹ 15,00,000 - ₹ 25,00,000

    Greetings from a leading financial services organization.We are seeking highly skilled professionals to join our team as Process Specialists for US Mortgage Pre-Closing Services. In this role, you will be responsible for reviewing loan packages and creating Initial and subsequent Closing Disclosures (CDs).Key Responsibilities:Review flood insurance/flood...


  • Kannur, Kerala, India beBeeOperations Full time ₹ 25,00,000 - ₹ 50,00,000

    Centre Operations ManagerThe Centre Operations Manager will oversee the daily management of outpatient services, ensuring smooth patient flow and minimal waiting times. This role requires strong communication, interpersonal skills, and excellent organizational abilities.Key ResponsibilitiesManage outpatient department schedules and patient...


  • Kannur, Kerala, India beBeeFileTransfer Full time ₹ 14,00,000 - ₹ 16,00,000

    Job OverviewWe're seeking an experienced IT infrastructure professional to manage messaging and file transfer services, ensuring efficient delivery to end-users and application teams. As a key member of our team, you'll be responsible for leading a messaging & file transfer team, delivering high-quality service, and optimizing processes.


  • Kannur, Kerala, India beBeeDataManagement Full time ₹ 2,00,00,000 - ₹ 2,50,00,000

    Enterprise Recovery Specialist We are seeking a highly skilled Enterprise Recovery Specialist to join our team. As a key member of our organization, you will play a vital role in designing and managing enterprise recovery services that meet the evolving needs of our business. The ideal candidate will have a strong understanding of private cloud platforms,...


  • Kannur, Kerala, India beBeeCustomer Full time ₹ 8,00,000 - ₹ 12,00,000

    Job DescriptionHappyLocate is a pioneer in employee relocation services. Established in 2016, the company has revolutionized the relocation landscape across 16,000+ pin codes.The role of Customer Service Specialist involves handling customer support, ensuring customer satisfaction, and delivering exceptional customer service on a daily basis.">Customer...