Sales and Customer Support Associate
7 days ago
Job Title: Customer Support and Sales Associate
Job Description
We are seeking a highly skilled and experienced Customer Support and Sales Associate to join our team at Panzer Technologies Pvt Ltd. As a key member of our sales and customer support team, you will be responsible for handling sales queries over the phone, resolving customer inquiries, and maintaining healthy relationships with our clients.
Responsibilities:
- Handle sales queries and resolve customer inquiries over the phone
- Maintain healthy relationships with clients and customers
- Collect desired information from clients and customers
- Support shoppers with queries on order placement, exchange requests, and delivery status
- Analyze query reports and identify trends
- Adhere to company policies and methodologies
Requirements:
- Experience in telecalling and handling support queries
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and meet deadlines
- Knowledge of Microsoft Office (Excel) and Google Sheets
- Desired candidate profile: UG or PG in Any Discipline
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