
Resilience Specialist
4 days ago
Sr Site Reliability Engineer
About the Job:
This role is about ensuring the reliability of our applications by monitoring their performance, identifying issues and implementing solutions. You will be responsible for leading small to medium-scale projects and tasks across the enterprise.
Key Responsibilities:
- Operational Support (40%): Provide technical expertise and people skills to perform day-to-day responsibilities with moderate supervision.
- Technical Support (30%): Deliver in-depth problem analysis and resolution for complex technical issues.
- Project Management (20%): Lead and manage small to medium-scale projects and tasks of varying complexity across the enterprise.
- Customer Advocacy (10%): Function as a liaison and advocate for enterprise customers.
Specialized Capabilities:
- Digital Forensics:
- Conduct forensic investigations to identify root causes of system failures or security breaches.
- Recover and analyze data using tools such as Azure Monitor, Dynatrace, and Datadog.
- Document findings in detailed investigation reports.
- Stay current with trends in digital forensics and cybersecurity.
- Develop automation to proactively detect and address potential issues.
- DevOps Engineering:
- Automate processes and develop scripts using tools such as Python, Power Automate, PowerApps, and Visual Studio Code.
- Implement and maintain monitoring and logging solutions.
- Disaster Recovery & Resiliency:
- Apply knowledge of disaster recovery planning and business continuity practices.
- Demonstrate foundational project management skills including planning, coordination, communication, and problem-solving.
- Understand Scrum practices (certification not required but preferred).
Requirements:
- Bachelor's Degree in Computer Science, Engineering, Information Technology, or equivalent experience.
- 5+ years of experience in Site Reliability Engineering or a related field.
- Proficiency in infrastructure, networking, server administration, and performance monitoring tools.
- Familiarity with service management processes and methodologies such as Agile, ITIL, and Waterfall.
- Advanced knowledge of Windows (90%) and Unix/Linux (10%) operating systems, distributed/cloud infrastructure, Networking, Databases, and Security services.
- Strong scripting skills in PowerShell, PowerApps, or equivalent languages.
- 5+ years of experience in a 3GL development language (i.e., Python, C++, or .NET language such as C#, VB). Must be comfortable with full stack web development.
- Must be fluent in English (Spoken and Written).
Preferred Experience, Skills, and Knowledge:
- Wireshark Certified Network Analyst (WCNA) certification.
- SharePoint SPFx development experience.
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