Senior Support Solutions Expert
1 week ago
Overview
As a Senior Support Solutions Expert, you will be part of the Oracle Support organization and focus on delivering exceptional post-sales support and solutions to our global customer base. Your primary responsibility will be to serve as an advocate for customer needs, ensuring that their requirements are met promptly and efficiently.
Salary and Benefits
We offer a competitive salary range of $120,000 - $180,000 per annum, depending on experience and qualifications. In addition to this, you will also receive a comprehensive benefits package, including medical insurance, retirement savings plan, and paid time off.
Job Responsibilities
- Provide technical support to customers via phone, email, and electronic means to resolve non-technical inquiries and complex technical issues.
- Serve as a primary point of contact for customers, facilitating relationships with Support and providing advice and assistance to internal Oracle employees.
- Create and utilize automated technology to diagnose, document, and resolve customer issues.
- Routinely address extremely complex, critical customer issues, leveraging your expertise to find effective solutions.
Requirements
- Bachelor's degree in Computer Science, Information Technology, or related field.
- At least 5 years of experience in technical support or a related field.
- Expert-level knowledge of Oracle products and services.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
About Oracle
Oracle is a leading provider of enterprise software and cloud computing solutions. We empower businesses of all sizes to innovate and succeed by providing the technology and expertise they need to thrive in a rapidly changing world.
-
Senior Finance Solutions Expert
1 week ago
Bengaluru, Karnataka, India Shell Full timeAt Shell, we're on a mission to power progress and meet the world's growing energy needs. As a Senior Finance Solutions Expert, you'll play a key role in helping us achieve this goal.About the RoleThis is an exciting opportunity to join our team as a Senior Finance Solutions Expert, where you'll be responsible for identifying and documenting business needs,...
-
Senior Scientific Solutions Expert
2 weeks ago
Bengaluru, Karnataka, India Elsevier Limited Company Full timeAbout the RoleWe are seeking a Senior Scientific Solutions Expert to join our team at Elsevier Limited Company. As a Technical Sales Consultant, you will be responsible for demonstrating solution value pre-sales and providing post-sales technical support.Key Responsibilities:Developing and maintaining deep knowledge of SciBite technologies and industry...
-
Senior Administrator
2 weeks ago
Bengaluru, Karnataka, India Microland Full timeJob Title: Senior Administrator - Mobility Solutions ExpertWe are seeking an experienced Mobility Solutions Expert to join our team at Microland. As a key member of our mobility infrastructure support team, you will play a crucial role in ensuring the seamless operation of our organization's mobile devices and infrastructure.About the RoleThe primary...
-
Senior Technical Solutions Expert
4 weeks ago
Bengaluru, Karnataka, India Fidelis Technology Services Pvt Ltd Full timeFidelis Technology Services Pvt Ltd is a leading provider of innovative technology solutions. As a Senior Technical Solutions Expert, you will play a crucial role in ensuring the success of our customers by delivering exceptional technical support.**Job Summary:**We are seeking a highly skilled and motivated individual to join our team as an Advanced...
-
Senior Expert in Cloud Solutions
3 weeks ago
Bengaluru, Karnataka, India ScaleneWorks Full timeAt ScaleneWorks, we are seeking a highly skilled Senior Expert in Cloud Solutions to join our team. This role is perfect for an experienced professional with a strong background in cloud-based technologies.About the Role: As a Senior Expert in Cloud Solutions, you will be responsible for designing and implementing large-scale cloud solutions that meet the...
-
Senior Data Architecture Expert
1 week ago
Bengaluru, Karnataka, India Torry Harris Business Solutions Full timeJob Title: Senior Data Architecture ExpertAbout Us:Torry Harris Business Solutions is a leading provider of IT services and solutions. We are seeking an experienced Senior Data Architecture Expert to join our team.Job Summary:We are looking for a highly skilled Senior Data Architecture Expert to lead the design and implementation of data architecture...
-
Senior Software Engineering Expert
1 week ago
Bengaluru, Karnataka, India MNR Solutions Full timeMNR Solutions is seeking a highly skilled Senior Specialist to join our team as a Senior Software Engineering Expert.As a key member of our software engineering team, you will be responsible for designing, developing, and implementing advanced solutions to support business automation and process improvement initiatives using Power Platform technologies.Key...
-
Aerospace Solutions Expert
2 weeks ago
Bengaluru, Karnataka, India Trelleborg Sealing Solutions - Aerospace Full timeTrelleborg Sealing Solutions - Aerospace is a world leader in engineered polymer solutions for the aerospace industry.Our team of experts works closely with leading industry brands to accelerate performance, drive business forward, and shape the industry. We strive to make aerospace safer and more sustainable.This role is responsible for supporting the APAC...
-
Senior Supply Chain Solutions Expert
1 month ago
Bengaluru, Karnataka, India Blue Yonder Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Supply Chain Solutions Expert to join our team at Blue Yonder. As a key member of our ASRE team, you will be responsible for providing expert-level support and guidance to our customers on supply chain planning solutions. Your primary focus will be on resolving complex technical and...
-
Senior Payroll Solutions Expert
4 weeks ago
Bengaluru, Karnataka, India SAP Full timeJob SummaryWe are seeking an experienced Senior Payroll Solutions Expert to join our team. As a key member of our payroll product management group, you will be responsible for developing and executing the EC Payroll product roadmap.ResponsibilitiesOversee all aspects of product management for the EC Payroll product, including requirements gathering, design,...
-
Technical Solutions Expert
2 weeks ago
Bengaluru, Karnataka, India Talent Scout Management Solutions Full timeJob Description: As a Technical Solutions Expert at Talent Scout Management Solutions, you will be responsible for providing expert guidance to customers and prospects on Privilege Access Management solutions and best practices. This role involves conducting product demonstrations, presentations, workshops, and proof-of-concept for Privilege Access...
-
Senior Communications Expert
1 day ago
Bengaluru, Karnataka, India IGT Solutions Full timeAbout IGT SolutionsIGT Solutions is a dynamic organization committed to delivering exceptional services. Our team of experts works tirelessly to ensure that our clients receive top-notch support.About the RoleWe are seeking a highly skilled Senior Communications Expert to join our team. As a key member of our operations, you will play a vital role in...
-
Senior Mobile Application Developer
1 week ago
Bengaluru, Karnataka, India Awign Expert Full timeAbout the RoleWe are seeking an experienced Senior Mobile Application Developer to join our team at Awign Expert. As a key member of our engineering team, you will be responsible for designing and developing high-quality mobile applications using Android and Kotlin.Job DescriptionThe ideal candidate will have a strong background in software development, with...
-
Senior Solution Architect
1 week ago
Bengaluru, Karnataka, India Oracle Full timeOracle is seeking an experienced Senior Solution Architect to join our Support Services Organization. As a key member of the Client team, you will provide functional and technical expertise/consulting to our clients.You will work in a fast-paced team environment to prioritize, plan, and deliver solution-specific requests and projects. Your troubleshooting...
-
Tech Support Expert for MNR Solutions
1 day ago
Bengaluru, Karnataka, India MNR Solutions Full timeMNR Solutions is seeking a highly skilled Application Support Engineer to join our team. This exciting opportunity offers a competitive salary of $120,000 - $180,000 per year, depending on experience.About the Role:The successful candidate will be responsible for providing top-notch technical support for our applications, ensuring they run smoothly and...
-
Senior SAP Marketing Cloud Solutions Expert
2 weeks ago
Bengaluru, Karnataka, India PradeepIT Consulting Services Pvt Ltd Full timeAbout Us">PradeepIT Consulting Services Pvt Ltd is a leading consulting services firm that helps businesses succeed in the digital age.">The Opportunity">We are seeking an experienced Senior SAP Marketing Cloud Solutions Expert to join our team. This role will be responsible for providing expert-level support and guidance on all aspects of SAP Marketing...
-
Senior Matchmaking Expert
2 weeks ago
Bengaluru, Karnataka, India NTT DATA Full timeJob Title: Senior Matchmaking ExpertWe are seeking a highly skilled and experienced Senior Matchmaking Expert to join our team in Bangalore, India.About the Role:This is an exciting opportunity for a seasoned professional with a strong background in financial services and investment banking to lead Intellimatch implementation projects. As a Senior...
-
Senior Technical Solutions Expert
3 weeks ago
Bengaluru, Karnataka, India ContinuServe Full timeAt ContinuServe Softech India, we're a leading professional services and outsourcing firm that helps Fortune 2000 organizations streamline their back-office operations through the implementation of shared services solutions. As a Senior Technical Consultant, you'll work closely with clients to document and validate their business requirements and map them to...
-
Technical Support Solutions Expert
4 weeks ago
Bengaluru, Karnataka, India Netradyne Full timeAbout UsAt Netradyne, we're revolutionizing transportation safety with cutting-edge AI and Edge Computing technologies. Our vision-based solutions have empowered organizations to achieve remarkable results, including a 50% reduction in road accidents and a 90% decrease in distracted driving incidents. By adopting our technology, you can excel in safety,...
-
Senior EUC Consulting Solutions Expert
1 day ago
Bengaluru, Karnataka, India Wipro Full timeWipro is Hiring for various roles for Senior EUC Consulting Solutions Experts across India locations.About WiproEstablished in 1945, Wipro Limited is a leading global information technology, consulting, and business process services company.Job OverviewThe estimated salary for this role is around ₹12,00,000 - ₹20,00,000 per annum, based on the job...