Technical Solutions Specialist

3 days ago

Vadodara, Gujarat, India beBeeSoftwareEngineer Full time ₹ 15,00,000 - ₹ 25,00,000

This is a full-time hybrid role for a professional services engineer. The role involves managing network security, cybersecurity, and ensuring the smooth operation of all technical aspects of software products.

Key Responsibilities
  • Implement and manage software in customer environments.
  • Develop, manage, and run custom reports for customers using data from software and integrating it with other data repositories.
  • Integrate software with other applications and processes within customer environments.
  • Assist customers by diagnosing problems and providing resolutions for technical and product issues.
  • Advise and educate customers to ensure a complete solution to their technical or product issues and questions.
Requirements
  • Bachelor's degree in Computer Science or related field.
  • 2+ years of recent experience in a professional services position in an organisation that supports a client/server software environment.
  • Thorough understanding and project management skills for a professional services position.

The ideal candidate will have strong organisational and time-management skills, with the ability to handle multiple issues simultaneously. Excellent problem-solving, presentation, and communication skills are also required.

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