Senior Documentation Specialist

1 day ago

Noida, Uttar Pradesh, India beBeeTechnicalWriting Full time ₹ 8,00,000 - ₹ 12,00,000
Job Opportunity

We are seeking a skilled Technical Writer to create high-quality user documentation. This role requires a proactive self-starter who can quickly learn new software, manage documentation projects, and develop engaging content.

The ideal candidate will have experience with authoring systems, such as Adobe Technical Communication Suite, oXygen, or XMetaL, and proficiency in HTML and DITA open source. They will also possess proven technical expertise with multiple products or domains and be able to quickly learn new and emerging technologies.

The selected candidate will lead documentation projects, work within aggressive deadlines, and collaborate effectively with a team. They will provide editorial and technical review support to other writers and help manage community participation programs.

  • Content Creation & Maintenance: Create various technical content, including FAQs, TechNotes, videos, and help updates, by attending product demos, learning new software, and documenting new features and workflows.
  • User Feedback & Optimization: Curate user feedback to identify top issues and create targeted content. Assess the performance of existing content, optimize high-priority information, and make recommendations for archival to keep our documentation relevant.

Requirements:

  • Documentation Tools: Experience with authoring systems such as Adobe Technical Communication Suite, oXygen, or XMetaL is required.
  • Markup Languages: Proficiency in HTML and DITA open source is essential.
  • Technical Knowledge: Proven technical expertise with multiple products or domains, along with an ability to quickly learn new and emerging technologies, is necessary.

Benefits:

  • A minimum of 2+ years of professional experience writing and editing developer documentation is required.
  • A Bachelor's degree in a relevant field such as Technical Communication, English, Computer Science, or a related discipline is preferred.

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