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Retail Operations Director
1 month ago
We are on the lookout for a highly motivated and experienced Store Manager to join our team in Delhi and Gurgaon. As a Store Manager, you will play a pivotal role in driving the retail success of our organization.
About UsThe Souled Store is a leading youth casual-wear brand that has been making waves in the market since 2013. With a strong online presence and expanding offline retail space, we offer a unique opportunity for growth and development.
Job DescriptionAs a Store Manager at The Souled Store, your primary responsibility will be to oversee the day-to-day operations of the store. You will develop strategies to increase footfalls, expand store traffic, and drive profitability. This will involve:
- Meeting store targets by training, motivating, mentoring, and providing feedback to store associates.
- Developing metrics to evaluate achievement of targets, conversions of footfalls, customer satisfaction, and repeat customers versus new customers.
- Developing strategies for sales and understanding customer requirements and feedback on products.
- Overseeing the visual look and feel of the store, including visual display of products, displays outside the stores, placement of products, and creative displays inside the store.
To be successful in this role, you will need:
- Bachelor's degree in any stream or an equivalent education background.
- Minimum 6-8 years of experience in a similar role of a store manager.
- Excellent communication (written and verbal) and confident presentation skills.
- Interpersonal skills with the ability to interact with customers and build rapport.
- Product knowledge of TSS merchandise and the fandom, pop culture space.
- A 'roll up your sleeves and get it done' leadership style with high energy and attention to detail.
We offer a competitive salary of ₹15,00,000 - ₹20,00,000 per annum, depending on experience, along with additional benefits such as medical insurance, retirement plan, and opportunities for career growth.