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Senior Resolution Coordinator | Customer Experience Expert

1 month ago

Chennai, Tamil Nadu, India Walmart Global Tech India Full time

Job Summary

We are seeking a highly skilled Senior Resolution Coordinator to join our team at Walmart Global Tech India. As a key member of our customer care team, you will play a vital role in providing exceptional service to our customers through phone, chat, and email interactions.

About the Role

In this dynamic position, you will be responsible for resolving customer complaints and issues efficiently, utilizing your excellent communication skills and problem-solving abilities. Your primary goal will be to ensure that every customer interaction is positive and satisfying, reflecting positively on our brand's reputation.

Your Key Responsibilities