Customer Service Representative
2 weeks ago
About the Role:
We are seeking a highly skilled and customer-focused Customer Care Associate to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our global customers through various communication channels.
Key Responsibilities:
- Handle customer inquiries and resolve issues in a timely and professional manner.
- Provide accurate and helpful information to customers regarding our products and services.
- Work collaboratively with internal teams to resolve customer complaints and concerns.
- Meet or exceed customer satisfaction targets and quality standards.
Requirements and Skills:
- High school diploma or equivalent.
- Proven experience in a customer-facing role, preferably in a call center or retail environment.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Strong problem-solving and analytical skills.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for growth and professional development.
- A competitive salary and benefits package.
- A fun and collaborative team culture.
About Us:
VAIBHAV GLOBAL LIMITED is a leading electronic retailer of fashion jewelry, gemstones, and lifestyle products. We are committed to delivering exceptional customer experiences and building long-term relationships with our customers.
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