Customer Service Representative

2 weeks ago


Jaipur, Rajasthan, India VAIBHAV GLOBAL LIMITED Full time
Job Title: Customer Care Associate

About the Role:

We are seeking a highly skilled and customer-focused Customer Care Associate to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our global customers through various communication channels.

Key Responsibilities:

  • Handle customer inquiries and resolve issues in a timely and professional manner.
  • Provide accurate and helpful information to customers regarding our products and services.
  • Work collaboratively with internal teams to resolve customer complaints and concerns.
  • Meet or exceed customer satisfaction targets and quality standards.

Requirements and Skills:

  • High school diploma or equivalent.
  • Proven experience in a customer-facing role, preferably in a call center or retail environment.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong problem-solving and analytical skills.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for growth and professional development.
  • A competitive salary and benefits package.
  • A fun and collaborative team culture.

About Us:

VAIBHAV GLOBAL LIMITED is a leading electronic retailer of fashion jewelry, gemstones, and lifestyle products. We are committed to delivering exceptional customer experiences and building long-term relationships with our customers.



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