Telecom Service Delivery Manager

2 days ago

Bengaluru, Karnataka, India beBeeServiceDelivery Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

We are seeking a highly skilled and experienced Service Delivery Manager to lead our Telecom Service team.

As a key member of our service delivery team, you will be responsible for driving customer satisfaction and ensuring high levels of service quality through effective relationship management and process optimization.

Key Responsibilities:

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  • Develop and implement strategic plans to improve service delivery and customer engagement
  • Manage customer relationships and ensure timely issue resolution
  • Collaborate with cross-functional teams to optimize service processes and improve efficiency

In this role, you will have the opportunity to make a significant impact on our customers' experience and contribute to the growth and success of our organization.

Requirements:

To succeed in this role, you will need:

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  • A bachelor's degree in a related field such as business administration, telecommunications, or a related field
  • Minimum 5 years of experience in service delivery management or a related field
  • Proven track record of success in managing customer relationships and driving service quality improvements
  • Strong leadership and communication skills, with the ability to motivate and inspire team members
  • Analytical and problem-solving skills, with the ability to identify and resolve complex issues

If you are a motivated and results-driven professional looking to take your career to the next level, we encourage you to apply for this exciting opportunity.

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