Full Time Appointment Booking Professional

7 days ago

Bharatpur, Rajasthan, India beBeeDental Full time ₹ 8,00,000 - ₹ 12,00,000
Appointment Booking Specialist

We are seeking a dynamic and experienced individual to join our team as an Appointment Booking Specialist. In this role, you will be responsible for conducting outbound calls to schedule appointments for dental clients in the US.

The ideal candidate should have excellent English communication skills, prior experience in handling US-based voice processes, and the ability to work during night and early morning shifts. Experience in the dental industry is highly preferred.

  • Key Responsibilities:
  • Conduct outbound calls to schedule appointments for dental clients in the US.
  • Ensure all scheduled appointments align with client preferences and availability.
  • Effectively handle inquiries and provide necessary information about services.
  • Maintain accurate records of calls and appointments in the CRM.
  • Meet performance targets and adhere to call scripts and guidelines.
  • Collaborate with the team to optimize appointment booking strategies.

Requirements

  • Essential Qualifications:
  • Excellent spoken English with a professional and clear tone.
  • Minimum of 2+ years' experience in the US voice process, preferably in appointment booking or customer service.
  • Familiarity with the dental industry is a plus.
  • Must have a reliable laptop/desktop and high-speed internet connection for uninterrupted work.
  • Ability to work in night and early morning shifts (India time).
  • Self-motivated and comfortable working in a remote environment.
  • Strong organizational and time-management skills.

Benefits

Split pay structure linked to performance and appointment booking success.

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