Service Delivery Excellence Leader

Job Purpose:We are seeking a seasoned IT Service Delivery Manager to oversee the seamless delivery of IT services across our organization.This role involves managing service operations, vendor relationships, SLAs, incident/problem/change management, and driving continuous improvement in service quality and efficiency.Key Responsibilities:Service Management:...

Job Overview:The role of Associate Director for Service Delivery is a high-level position responsible for overseeing end-to-end operations and acting as the primary point of contact for both internal and external stakeholders.Key Responsibilities:Operational Excellence: Lead strategic improvements across business verticals, optimize resource allocation, and...

Job Title: HR Service Delivery Specialist TrainerLocation: RemotePosition Overview:We are seeking an experienced HR professional with 10+ years of expertise in HR operations, process optimization, and employee services.The role involves overseeing HR service delivery processes while ensuring efficiency, compliance, and employee satisfaction.Key...

Transforming the delivery of AI and GenAI solutions is a pivotal leadership challenge in the fintech sector. This role ensures that ambitious AI initiatives move from strategy to execution at pace and scale, driving business outcomes.Key Responsibilities:Define and implement delivery frameworks, agile practices, and programme governance for AI and GenAI...

Job Title: Luxury Service LeaderThis role involves delivering exceptional service to high-profile clients. Strong leadership, effective communication, and the ability to work in a fast-paced environment are essential.About the Opportunity:The successful candidate will be responsible for supervising daily operations to ensure consistent service delivery. They...

Job Overview:As a seasoned delivery leader, you will be responsible for spearheading large-scale IT programs within the media and entertainment industry. With a deep understanding of domain-specific challenges, you will drive successful project execution while fostering exceptional client relationships.Key Responsibilities:Delivery Leadership: Guide...

Job DescriptionThe Associate Manager - Services Delivery is a key role in the organization, responsible for leading and overseeing the successful execution of IT service projects. This involves defining project objectives, deliverables, and success criteria while managing project lifecycles. The ideal candidate will have experience in managing projectized...

Job Overview:We are seeking a highly skilled Service Delivery Professional to join our team. As a Service Desk Analyst, you will be responsible for delivering exceptional customer service and technical support to our clients.Key Responsibilities include:Maintain high efficiency in handling escalated calls from the L1 teamResolve tickets within agreed SLA of...

Senior Operations Executive - Financial ServicesThe ideal candidate will have extensive experience in leading large-scale operations teams, with a proven track record of delivering high-quality service levels and driving process improvements.This role requires strong expertise in wealth management, retail banking, compliance, and financial risk functions....

Operations Leadership RoleThis is an exciting opportunity to lead and manage operations in a specific region.We are seeking a seasoned professional to drive operational efficiency, improve service quality, and ensure seamless delivery of services.Own the operational metrics and service delivery standards across a defined cluster.Lead and manage team members...