
Delivering Excellence: Last Mile Delivery Specialist
5 days ago
Logistics Operations Manager
">- Manage end-to-end last mile delivery operations within the hub, ensuring timely deliveries and optimized routes.
">Team Leadership">
- Lead and manage a team of delivery professionals, ensuring performance standards are met.
- Resolve team issues, conflicts, and provide continuous feedback for improvement.
">Cash Handling & Reconciliation">
- Oversee cash handling operations, ensuring daily reconciliation of cash collected during deliveries.
">Performance Monitoring & Reporting">
- Track, monitor, and report on key metrics such as daily, weekly, and monthly delivery performance, return to origin (RTO), and other KPIs.
- Implement strategies to improve operational efficiency and customer satisfaction.
">Required Skills & Qualifications">
- Minimum 2-3 years of experience in logistics, with a focus on last-mile delivery operations, for junior logistics professionals, and 4-5 years of experience for senior logistics executives.
- Prior experience in managing teams and cash reconciliation.
- Strong route knowledge within the city and nearby areas is a must.
- Hands-on experience with daily, weekly, and monthly reporting of logistics metrics.
- Proficient in MS Excel and Google Sheets.
As a Logistics Operations Manager, you will oversee last-mile delivery operations, manage a team of delivery professionals, and ensure seamless cash handling and reconciliation processes. You will also be expected to track and report on key metrics to improve operational efficiency and customer satisfaction.
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