Senior Business Operations Specialist

2 weeks ago

Chennai, Tamil Nadu, India beBeeOperations Full time ₹ 1,04,000 - ₹ 1,30,878
Job Description

The purpose of this role is to be a subject matter expert for the client implementation operational team in handling business-as-usual activities in the space of various transition events such as portfolio setup, portfolio closure, and restructure within middle office.

This position requires someone with an overall understanding of capital markets and hands-on experience in middle office / custody operations with a strong understanding of third-party investment manager, client, and custodian requirements. Fund accounting experience would also be highly beneficial.

Commitment, engagement, and collaboration with a good understanding of project management principles are required to deliver a professional service in a quality manner by building and maintaining a continuous service program that supports the business and enhances its responsiveness while protecting existing business requirements through effective scope management.

Responsibilities

  • An SME in performing various client implementation activities such as portfolio setup, portfolio closure, portfolio restructure, onboarding, and offboarding to the underlying asset manager clients.
  • Ensure KPIs and KRIs of the team are met and in line with SLA standards.
  • Ensure all stock/cash movements are completed as per agreed transition timelines.
  • Ensure to support the team as a validator/controller as required in BAU.
  • Ensure preliminary analysis is performed for transition/project activities and highlight any issues to managers/onshore transition managers.
  • Hands-on experience in new fund setups, fund closures, transition activities, etc., within similar domains.
  • Ensure eye-to-detail in managing various activities within the process.
  • Overall understanding of capital markets operations with familiarity towards middle office trade processing, fund accounting, custody business, etc.
  • Act as a single point of contact for audit and other assignments for the team.
  • Develop a strong understanding of all upstream and downstream processes, systems, and stakeholders involved.
  • Ensure effective communication with all parties involved.
  • Follow escalation protocols to managers/senior stakeholders on all critical topics within the process.
  • Ensure periodic review of procedures, checklists, etc., are carried out and changes incorporated as required.
  • Willingsness to take on other duties assigned by the assistant manager.
    • Contributing Responsibilities
    • Contribute towards process enhancements to bring in operational efficiencies.
    • Ensure skill matrices and training plans are up-to-date for self and team (where applicable).
    • Ensure to be a backup for assistant managers of the team where required.
    • In-depth knowledge on transition-related activities linked to asset manager clients.
    • Zeal to learn new things.
    • Fair understanding of various investment products such as equities, fixed income, MM, FX, etc.
    • Must be prepared to work in flexible timings.
    • Excellent communication skills.
    • Willingsness to act as a subject matter expert on behalf of the business when needed.
    • Collaborative mindset and excellent team player with zeal to lead the team where required.
    • Ability to influence decision-making throughout various organizational levels.
    • Problem-solving and problem-resolution skills at a functional level.
    • Communicates effectively with diverse groups and individuals across different locations including within the team, onshore partners, project team, managers, etc.

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