Strategic IT Practice Lead

2 days ago

Vizag, Andhra Pradesh, India beBeeInnovation Full time ₹ 60,00,000 - ₹ 80,00,000

We are seeking a seasoned leader to spearhead our IT Services practice. This role demands strong domain expertise, leadership acumen, and business savvy.

Key Responsibilities
  • Develop and execute the strategic roadmap for the IT practice, aligning it with company objectives.
  • Build, manage, and scale practice capabilities, including people, solutions, tools, and processes.
  • Establish technical and delivery excellence within the practice.
  • Foster growth by enhancing offerings, reusable assets, and capabilities.
  • Manage multiple projects with minimal dependency on top management.
Business Growth & Customer Success
  • Collaborate with Sales & Marketing to define and execute go-to-market strategies.
  • Support pre-sales activities, including proposals, RFPs/RFIs, and customer presentations.
  • Drive account mining and expansion opportunities within key client accounts.
  • Maintain strong relationships with strategic customers.
  • Understand financial KPIs and drive profitability and growth targets.
Delivery Oversight
  • E nsure timely, high-quality, and cost-effective delivery of all projects within the practice.
  • Implement robust governance frameworks, conduct regular reviews, and manage escalations.
  • Define and monitor delivery KPIs and SLAs to ensure consistent performance.
  • Manage services project delivery with a strong customer focus.
Capability Building
  • Identify future skill requirements and proactively build internal competencies through training, mentoring, and hiring.
  • Collaborate with HR to attract, retain, and develop top talent.
  • Build a scalable organization supported by strong internal processes and systems.
  • Effectively manage the talent pyramid, including skills alignment, attrition control, and resource utilization.
Solution Innovation & Thought Leadership
  • Drive the creation of reusable IP, frameworks, accelerators, and proprietary solutions.
  • Contribute to thought leadership through whitepapers, webinars, and industry events.
  • Stay ahead of emerging market trends, tools, technologies, and competitor strategies.

The ideal candidate will have 15-25 years of experience in IT services, with at least 5 years in Project/Practice Management. They should have a proven track record of building and scaling practices or Centers of Excellence (COEs).

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