Membership Development Representative
3 weeks ago
Membership Specialist
This role is responsible for promoting and selling club memberships to individuals and businesses.
Key Responsibilities:
- Promote and sell membership plans to potential customers
- Conduct tours of the club facilities to showcase amenities and services
- Provide information about club services, membership options, and benefits
- Assist members in selecting the right membership plan
- Handle membership inquiries and resolve member-related issues
- Maintain accurate membership records and databases
- Track and analyze membership data to identify trends and opportunities
- Develop and implement membership retention strategies
- Collaborate with the marketing team to create membership marketing campaigns
Requirements:
- Strong sales and persuasion skills
- Excellent communication and interpersonal skills
- Customer service orientation
- Knowledge of the fitness and wellness industry
- Ability to build and maintain relationships
- Analytical and problem-solving abilities
- Attention to detail
- Familiarity with CRM software and databases
About the Role:
This is an exciting opportunity to join a dynamic team and contribute to the growth and success of our membership program.
What We Offer:
Opportunity to work in a target-driven environment
Chance to develop and implement membership retention strategies
Collaboration with a dedicated marketing team
Continuous learning and growth opportunities
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