Customer Experience Manager

Manage a Team of Customer Experience Associates for a fast-growing NYC-based custom apparel start-up (Remote)Fresh Prints is a New York-based custom apparel start-up. We find incredible students and give them the training and support to build the business at their schools.The customer service team communicates directly with clients to connect them with sales...

Job OverviewWe are seeking a proactive Customer Retention Specialist to manage customer interactions, encourage subscription purchases and resolve outstanding overages.Responsibilities:Contact customers to resolve outstanding overages or encourage subscription purchases post-trial expiration.Process orders promptly after the customer reaches out and sends...

Job OpportunityWe are committed to making quality healthcare accessible to everyone. Our platform connects patients with healthcare providers 24/7, ensuring seamless medical services from appointment booking to home health services.Purpose:The role of the Operations Associate involves supporting the sales team in managing customer relationships, overseeing...

Job DescriptionKey Responsibilities:Customer satisfaction: monitor and report the performance of different parts of the organizations and service providers towards the users and stakeholders' community. Continuous Improvement: Identify opportunities for improving the efficiency and effectiveness of the scientific computing environment, implementing best...

Job OpportunitySky Service Product: We are seeking a skilled Team Leader to manage a team of 15-18 officers handling inbound calls for Privileged Customers.The ideal candidate will be responsible for:

Job Title: Senior Customer Experience Manager Job Description This is a challenging role for an experienced professional who wants to lead a team and make a difference in customer satisfaction. The ideal candidate will be able to motivate and develop their team members, handle complex customer issues, and identify areas for process improvement.Key...

Job Title: Director of Customer Experience ManagementRole Summary:This is an exciting opportunity to join a leading organization and lead a high-performing team in delivering exceptional customer experiences.The successful candidate will be responsible for managing day-to-day operations, providing a caring and friendly environment to valued guests, and...

Job Title: Role Description:We are seeking a seasoned leader to join our organization as a Customer Service Team Lead. The successful candidate will be responsible for leading a team of customer support representatives, ensuring exceptional customer service through monitoring and feedback, developing processes for efficiency and effectiveness, analyzing...

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...

Customer Service Operations SpecialistThis role is responsible for ensuring a premium customer service experience across all channels in Emerging Markets.Key Responsibilities:Manage BPO/vendor operations, drive targets, align processes, and act as first escalation point.Monitor KPIs: NPS, AHT, case backlogs, service levels, and quality standards.Lead...