Telecom Project Director
6 days ago
Job Title: Telecom Project Director
About the Role:
We are seeking a seasoned Telecom Project Director to lead our team of telecom engineers and technicians. As a key member of our Prodapt family, you will be responsible for planning, executing, and monitoring telecom projects from start to finish.
Main Responsibilities:
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- Lead and mentor a team of telecom engineers and technicians to achieve project objectives.">">
- Work closely with project managers to plan and execute telecom projects, ensuring timely completion and budget adherence.">">
- Provide technical expertise and support to the team, troubleshooting issues and implementing best practices.">">
- Monitor team performance metrics, identify areas for improvement, and implement strategies to enhance productivity and efficiency.">">
- Communicate with clients to understand their needs, provide project updates, and address any concerns or issues.">">
- Oversee the chat support team to ensure timely and effective responses to customer inquiries, resolve issues, and maintain high customer satisfaction.">">
- Pursue upselling opportunities, enhancing revenue by offering additional products or services that meet client needs.">">
- Maintain accurate records of project activities, prepare reports, and ensure compliance with industry standards and regulations.">
Requirements:
">">To be successful in this role, you will need:
">">- ">">
- A proven track record in the telecommunications industry.">">
- Strong leadership and team management skills.">">
- Excellent communication and interpersonal abilities.">">
- Technical proficiency in telecom systems and technologies.">">
- Ability to manage multiple projects simultaneously and meet deadlines.">">
- Problem-solving skills and attention to detail.">">
- Experience in managing chat support teams and tools.">">
- Sales experience with a track record of successful upselling.">
What We Offer:
">">This is a pivotal role in driving the success of our telecom projects, delivering exceptional customer service through effective chat support management, and driving revenue growth through strategic upselling.
">">Compensation:
">">We offer a competitive salary of $120,000 - $180,000 per year, depending on experience, plus benefits and bonuses.
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