Contact Centre Operations Manager

Job Title: Head of Operations - Contact Centre LeadAbout the Role:Vsynergize.ai is seeking an experienced Head of Operations to lead our Contact Centre Operations. The ideal candidate will have 12-15 years of experience in managing large contact center teams, preferably within the telecom industry.Key Responsibilities:Operational Leadership: Oversee...

The Command Centre Manager plays a pivotal role in ensuring the seamless operation of the command centre. Key responsibilities include planning and managing seating arrangements, coordinating systems, and developing plans to support the organization's operational goals.Key AccountabilitiesSeating Arrangement Planning: Design and implement seating plans to...

Job Title: Centre HeadJob Summary: We are seeking a highly skilled and experienced Centre Head to lead our preschool operations and manage a team of professionals. The ideal candidate will have a strong background in early childhood education and excellent leadership skills.Main Responsibilities:Manage the entire centre operations and lead a team of...

Job Summary: We are seeking a highly skilled Contact Center Operations Manager to lead our team of Contact Center Representatives and Supervisors. Responsibilities: Manage the day-to-day operations of the contact center, ensuring timely and effective service delivery. Develop and implement process improvements to enhance customer satisfaction and...

Job Title: Senior Operations Manager - Contact CenterAbout the Role:Cisco UCCE Operations Lead responsible for managing 24 x 7 support for a Banking customer. The ideal candidate has experience in managing Support teams with Cisco UCCE, outbound dialer, and has strong leadership skills.Key Responsibilities:Manage Support team with Cisco UCCE, outbound...

Job SummaryThe successful candidate will be responsible for managing the day-to-day operations of the contact centre, ensuring smooth running of the department to meet the needs of business and individuals.Key ResponsibilitiesProvide day-to-day operations management of the contact centre.Serve as the first level escalation point for customers requesting to...

Job Title: Senior Operations Manager - Cisco Contact CenterJob Summary:We are seeking a Senior Operations Manager to lead our Cisco Contact Center team. The successful candidate will have experience in managing support teams with Cisco UCCE and outbound dialer technologies.Key Responsibilities:Manage Cisco Contact Center operations for 24x7 supportLead a...

Skill : Sprinklr.Job Description : - Hands-on configuration to help customers achieve positive business outcomes using the Sprinklr platform. - Work directly with customers around full functionality of Sprinklr CCaaS Omnichannel and Contact Center Intelligence & Automation Platform. - Proactively identify, document, and deliver in-platform solutions and...

Etraveli Group is a leading tech solutions and fulfillment capabilities provider for online sales of flights. Our mission is to solve complexity by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond.We operate consumer online travel agency brands like Mytrip, GoToGate & Flight Network and serve...

About UsHill & Associates (H&A) is a leading international enterprise security and risk management consultancy owned by the G4S group, an Allied Universal Company.We provide consulting services to major international corporations (Fortune 500 client base) and government clients around Asia and other emerging markets.Job OverviewA global technology company is...

About the RoleMETRO/MAKRO is seeking a highly skilled Security Operations Centre Lead Engineer to join our team. As a key member of our security team, you will be responsible for configuring, deploying, maintaining, and enhancing security technologies to protect our organisation's assets.Key ResponsibilitiesDesign and implement SOAR playbooks and integrate...

Job OverviewAmazon Development Centre (India) Private Limited is seeking a skilled Data Analyst for Financial Operations.About the RoleWe are looking for an experienced Data Analyst to support the Finance Operations, Accounting & Analysis (FOAA) team. The successful candidate will play a key role in analyzing and managing financial issues related to business...

Job DescriptionTata Consultancy Services is a leading IT services company with a strong presence in Pune and Noida.We are currently looking for a Data Centre Specialist to join our team. The successful candidate will have 6-10 years of experience in disaster recovery, data centre management, and storage and backup solutions.The role involves ensuring the...

About the JobThis exciting opportunity is for a highly skilled Data Centre Backup Engineer to join our team at NTT DATA. As a key member of our data centre operations team, you will be responsible for driving best practices, innovation and process improvements across multiple data centre locations.Key Responsibilities include:Installation and configuration...

About Vijaya Diagnostic Centre:Vijaya Diagnostic Centre Limited is a leading diagnostic services provider in India, dedicated to delivering high-quality healthcare solutions with precision, reliability, and comprehensive coverage.Established in 1981, Vijaya Diagnostic Centre has grown to become one of the most trusted diagnostic networks in the country, with...

Accounting Operations OverviewMaersk is a leading company in integrated logistics, with a rich history of innovation and transformation. Our accounting operations play a vital role in ensuring the accuracy and compliance of our financial transactions.Key Responsibilities:Perform invoice verification and PO creation in the MM and FI modules.Validate invoices...

OverviewAt Full Potential Solutions, we prioritize employee growth and development, and our Contact Center Trainer role is a testament to this commitment.We're seeking a skilled Training Specialist to join our team and contribute to the success of our clients.Responsibilities:Develop and deliver comprehensive training programs for contact center personnel on...

Job SummaryAn ambitious and organized Assistant Manager is sought by Hyatt Corporation to lead the Stewarding Department as an efficient and productive cost centre.Key Responsibilities:Manage the Stewarding Department to maintain an organized and clean back-of-house area in Food and Beverage.Provide all kitchens, outlets, and banquets with clean operating...

Job Title: Senior AnalystDescription:Maersk, a global leader in integrated logistics, is seeking a Senior Analyst to oversee day-to-day financial transactions with accuracy and compliance. The ideal candidate will have experience in accounting operations, cost accounting, and budget accounting.Key Responsibilities:Perform invoice verification and PO creation...

Job Description:Role Summary: We are seeking a highly skilled and motivated individual to join our Command Centre team as a Security Operations Associate. This role will be responsible for monitoring and maintaining the security and surveillance systems within the command centre, as well as responding to security alerts and incidents in real-time.Key...