Operations Excellence Manager
2 weeks ago
The successful candidate will be responsible for leading a team to drive operational efficiency and excellence in the financial services industry.
Key Accountabilities:
- Thought leadership and Continuous Improvement: Identify opportunities for automation and implement changes to enhance team productivity.
- Project Management: Lead cross-functional initiatives to streamline fund administration processes.
- Strategic Focus: Support senior leadership in adoption and execution of overall strategy as well as operational delivery encompassing accounting review standards and best practices.
- Continuous improvement focus, with the ability to identify risks, cost efficiencies, and operational improvements.
Operational Management
- Client Service Delivery: Maintain a high client service level and review client reports and financial statements.
- Technical Oversight: Ensure adherence to US GAAP and IFRS; manage technical research.
- Documentation: Ensure all accounting review activities are well-documented.
- Problem Solving: Address and resolve technical accounting issues.
- Performance & Risk Management: Prepare and present performance and risk reports and identify and mitigate risks.
- Oversee the review and delivery of financial statements and other accounting reports.
People Leadership
- Team Leadership: Provide guidance, mentorship, and support to the accounting team.
- Performance Management: Establish and monitor KPIs, conduct employee performance reviews and appraisals, and foster professional growth.
- Exceptional leadership skills and capabilities.
Governance & Risk
- Risk Management: Identify and mitigate risks, ensuring compliance.
- Stakeholder Management: Act as the primary point of contact for stakeholders, provide updates, and address concerns.
- Ability to effectively liaise with senior-level stakeholders to communicate issues, risks, and solutions.
- Ensure compliance with organizational standards and accounting practices.
Experience & Personal Attributes
- Educational and Professional Qualifications:
- Chartered Accountant or Master's degree in Business Administration, Commerce, Finance.
- Minimum of 10 years of experience in operations within the financial services industry, with at least last 4 years in a leadership role.
Personal Attributes:
- Strong analytical and problem-solving skills with a keen attention to detail and ability to lead a medium-sized team.
- Support senior leadership in adoption and execution of accounting review standards and best practices.
- Solid relationship building and stakeholder management.
- Ability to analyse, resolve and document problems and resolutions.
- Ability to work as part of a cross-cultural team.
- Strong organization and time management skills.
- Exceptional leadership skills and capabilities.
- Proven ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Continuous improvement focus, with the ability to identify risks, cost efficiencies, and operational improvements.
- Ability to effectively liaise with senior-level stakeholders to communicate issues, risks, and solutions.
- Strong presentation and communication skills with ability to communicate clearly and effectively at all levels.
- Self-driven and motivated with a focus on operational efficiency and continuous improvement.
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