Zuora Implementation Solutions Expert

1 week ago

Nellore, Andhra Pradesh, India beBeeZuorabilling Full time ₹ 80,00,000 - ₹ 1,20,00,000

Job Title: Zuora Software Implementation and Support Specialist

Contractual Role with 5+ years of experience in software implementation, billing systems, or subscription management platforms.

We are seeking an experienced professional to manage and implement Zuora billing software for our organization. This individual will oversee the end-to-end implementation, customization, and ongoing management of Zuora, ensuring seamless integration with existing systems and alignment with business goals.

Key Responsibilities:
  • Deploy Zuora billing software efficiently and customize its features to meet business requirements, including pricing strategies, subscription models, and billing operations.
  • Integrate Zuora with existing systems (CRM, ERP, payment gateways) to enable smooth workflows.
  • Collaborate with cross-functional teams to identify needs, gather requirements, and ensure system compatibility.
  • Automate and streamline billing processes to enhance operational efficiency.
  • Establish best practices for billing and subscription management using Zuora tools.
  • Provide ongoing support to address system issues, troubleshoot errors, and ensure optimal performance.
  • Train and support internal teams on Zuora functionalities and best practices.
  • Monitor and analyze billing performance metrics, customer data, and subscription trends.
  • Generate detailed reports to support business decisions and optimize recurring revenue.

Qualifications and Skills:

  • Proven experience with the Zuora subscription management platform.
  • Strong understanding of billing workflows, subscription models, and pricing strategies.
  • Experience integrating Zuora with CRM and ERP systems (e.g., Salesforce, NetSuite, etc.).
  • Proficiency in configuring complex pricing plans and billing rules within Zuora.
  • Excellent troubleshooting and problem-solving skills.
  • Strong communication and collaboration abilities to work with cross-functional teams.
  • Knowledge of APIs, web services, and data migration processes is a plus.

Preferred Qualifications:

  • Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.
  • Certification in Zuora (if applicable) or relevant billing systems.
  • Experience in SaaS or subscription-based business models.

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