Strategic Client Liaison
3 weeks ago
Apexon is a digital-first technology services firm that accelerates business transformation and delivers human-centric digital experiences. Our team meets customers wherever they are in the digital lifecycle, helping them outperform their competition through speed and innovation.
We bring together distinct core competencies in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering, and UX. Our deep expertise in BFSI, healthcare, and life sciences enables businesses to capitalize on the unlimited opportunities digital offers.
Our reputation is built on a comprehensive suite of engineering services, a dedication to solving clients' toughest technology problems, and a commitment to continuous improvement. Backed by Goldman Sachs Asset Management and Everstone Capital, Apexon has a global presence of 15 offices and 10 delivery centers across four continents.
Role: Client Partner (Sales/Account Mining)
Key Responsibilities:
- Client Relationship Management: Build and maintain strong, long-lasting client relationships at the executive and senior management levels.
- Solution Alignment: Collaborate with technical and business teams to align our IT services, professional services, and managed services offerings with the client's needs and objectives.
- Account Growth: Identify and pursue upsell and cross-sell opportunities within existing client accounts.
- Client Satisfaction: Ensure the delivery of high-quality services that meet or exceed client expectations.
- Strategic Planning: Collaborate with the leadership team to develop and execute strategic account plans.
Qualifications:
- Bachelor's degree in business, Information Technology, or a related field (master's degree preferred).
- Proven track record of at least 10+ years of experience in client relationship management in the IT services, professional services, or managed services industry.
- Strong understanding of IT solutions and services, including cloud computing, cybersecurity, data analytics, and digital transformation.
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