ServiceNow Delivery Unit Lead

14 hours ago


Surat, Gujarat, India beBeeServicenow Full time ₹ 1,50,00,000 - ₹ 3,00,00,000

Job Description

We are seeking a highly motivated and qualified individual to lead, develop, and grow a successful ServiceNow capability and delivery unit. The ideal candidate will have extensive experience in IT services, particularly as a ServiceNow practice leader in the last 2-3 years.

The successful candidate will demonstrate industry expertise with a deep understanding of trends, competition, challenges, and opportunities. Additionally, they will have a deep understanding of the ServiceNow ecosystem, company, and product roadmap, as well as various products, platforms, and ServiceNow offerings.

Responsibilities

  • Drive delivery success through client implementation and high Customer Satisfaction (CSS) and Client Satisfaction (CSAT) ratings.
  • Growth of business in current accounts and management of multiple accounts with P&L responsibility.
  • Comfortable working in a matrix organization with excellent communication and networking skills, managing and influencing a broad range of stakeholders in a global environment.

Required Skills and Qualifications

The ideal candidate will possess core competencies in:

  • Practice Building
  • Solution Architecting
  • Capability Building
  • Business Pursuit Management
  • Operations and Delivery Management
  • P&L Ownership

Benefits

The successful candidate will enjoy a challenging and rewarding role with opportunities for growth and development.

Others

This is a unique opportunity to join our team and contribute to the success of our organization.



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