
ServiceNow Delivery Unit Lead
14 hours ago
Job Description
We are seeking a highly motivated and qualified individual to lead, develop, and grow a successful ServiceNow capability and delivery unit. The ideal candidate will have extensive experience in IT services, particularly as a ServiceNow practice leader in the last 2-3 years.
The successful candidate will demonstrate industry expertise with a deep understanding of trends, competition, challenges, and opportunities. Additionally, they will have a deep understanding of the ServiceNow ecosystem, company, and product roadmap, as well as various products, platforms, and ServiceNow offerings.
Responsibilities
- Drive delivery success through client implementation and high Customer Satisfaction (CSS) and Client Satisfaction (CSAT) ratings.
- Growth of business in current accounts and management of multiple accounts with P&L responsibility.
- Comfortable working in a matrix organization with excellent communication and networking skills, managing and influencing a broad range of stakeholders in a global environment.
Required Skills and Qualifications
The ideal candidate will possess core competencies in:
- Practice Building
- Solution Architecting
- Capability Building
- Business Pursuit Management
- Operations and Delivery Management
- P&L Ownership
Benefits
The successful candidate will enjoy a challenging and rewarding role with opportunities for growth and development.
Others
This is a unique opportunity to join our team and contribute to the success of our organization.
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