Product Surveillance Manager

5 days ago


Gurgaon, Haryana, India Lifelancer Full time
Job Overview

We are seeking a skilled Product Surveillance Manager to join our team. In this role, you will be responsible for effectively managing and processing complaints and/or MDRs across multiple product lines.

Key Responsibilities:
  • Opening complaint records and collecting necessary information.
  • Performing follow-up with customers (written and verbal) and determining reportability of complaints.
  • Creating regulatory reports (e.g., MDRs) per regulations and evaluating complaints for need to investigate.
  • Cordinating sample retrieval and responding to customer complaints (written and verbal).
  • Timely closure of complaints, as per procedure.
Requirements:

To be successful in this role, you should have excellent communication skills and the ability to work independently. You should also have experience in product surveillance and be familiar with relevant regulations.

About Us

Lifelancer is a talent-hiring platform that connects professionals with opportunities in life sciences, pharma, and IT. We offer a competitive salary and benefits package, including medical insurance and retirement plan.

The estimated salary for this position is $85,000 - $110,000 per year, depending on experience. If you are interested in this opportunity, please apply through our website.



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